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Director, Competitive Intelligence

Director, Competitive Intelligence

CHYMSan Francisco, CA, United States
15 hours ago
Job type
  • Full-time
Job description

About the Role

We're seeking a forward-thinking Director of Competitive Intelligence to establish and lead a strategic insights function that powers our investor narrative and informs executive decision-making. This is a highly visible, cross-functional role that sits at the intersection of strategy, finance, and market storytelling.

You will serve as the internal authority on our competitive and market landscape-bringing sharp, data-driven insights that help us anticipate shifts, position ourselves clearly with investors, and maintain an informed point of view at the leadership table.

The base salary offered for this role and level of experience will begin at $193,860 and go up to $274,700. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.

In this role, you can expect to

  • Deliver executive-level insights on competitive moves, market trends, and business implications.
  • Partner with the IR team, CEO, and CFO to shape investor messaging across forums.
  • Monitor public / private players for real-time market intelligence.
  • Create competitive benchmarking, SWOTs, and thematic analyses.
  • Collaborate with Strategy, Product, Finance, and Comms to align positioning.
  • Build tools and processes to scale CI within a public company context.

To thrive in this role

  • Will have a deep understanding of Payments and Fintech, and closely track the private / public players, their business models, disclosures / financials, and changes in the competitive landscape.
  • Will have experience leveraging this knowledge to inform external narratives and updates to Wall Street, drive real-time updates to executives, and work with cross-functional partners.
  • Will have helped lead competitive intelligence, business analytics, or deeply covered fintech / payments at a hedge fund, equity research or investment firm.
  • Will have translated market and financial data into executive decision support.
  • Will have experience influencing investor communications or strategic positioning.
  • Will have supported cross-functional teams in shaping high-stakes narratives.
  • Will have developed frameworks to identify emerging competitive risks and opportunities.
  • Will have used tools like AlphaSense, CapIQ, or Tegus to develop sharp, data-backed insights.
  • Will have built or scaled a CI function with measurable business impact.
  • #LI-Hybrid #LI-MM1

    A little about us

    At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank

  • on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
  • We're a team of problem solvers, dreamers, and builders with one shared obsession : our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

    We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

    We know that to achieve our mission, we must earn and keep people's trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

    Because if we don't-who will?

  • Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
  • What we offer for our full-time, regular employees

  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and / or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match
  • plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
  • Perks also available to Chime Interns.
  • We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

    Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact : benefits@chime.com.

    To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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