Patient Service Representative - Primary and Specialty Care Clinics (Pasadena)

Description

Reporting directly to the Manager, providing direct support to the

physicians and patients for assigned primary and / or specialty care physicians.

Major duties include but are not limited to :

acting as a liaison for the patients and physicians in the practice,

assisting patients in accessing service within the health system, facilitating

communication with referring physicians, referring patients to appropriate

resources and providing follow-up through telephone and EPIC / Care Connect

Salary Range : $30.36 - $43.49 hourly

Qualifications

Required :

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred :