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Borculo Assistant Manager / Shift Lead

Borculo Assistant Manager / Shift Lead

Zeeland Farm Services IZeeland, MI, US
29 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary :

The Assistant Manager is responsible for supervising & training Crew Members on providing outstanding customer service to all visitors and complying with the facility’s operational requirements and floor duties.

Essential Duties and Responsibilities :

  • Utilize a sales register system and other business equipment to process authorizations for financial transactions.
  • Assist with maintaining established store operation’s plans and compliance with procedures for maintaining high standards of operations to ensure that services conform to established customer, vendor and company quality standards.
  • Carry out the Store Manager’s duties in their absence, as assigned.
  • Communicate with the Store Manager all exceptions to normal operating procedures.
  • Carry out all store-related projects as directed. Support continuous improvement.
  • Communicate regularly with all necessary personnel, both individually and as a group to ensure consistent operation among the shifts.
  • Assist with oversight of staffing and training in all areas with adequate amount of overhead.
  • Conform with and abide by all regulations, policies, work procedures, instruction, and all safety requirements.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintain a clean, orderly, and safe workstation and environment at all times.
  • Perform all other duties as assigned.

Supervisory Responsibilities :

  • Directly supervises crew members while on shift.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include assisting Store Manager and Kitchen Lead (Supervisor) with training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Education and Experience :

  • Education : High School or Equivalent preferred
  • Experience : 1-2 years in retail, gas station, and or food service, preferred. Previous management experience preferred.
  • Knowledge, Skills, and Abilities :

  • Knowledge and proficiency in various software programs.
  • Proficient in math, computer, and communication skills.
  • Ability to maintain constructive working relationships under all circumstances.
  • Ability to present and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to communicate effectively with co-workers and senior level management.
  • Ability to maintain good attendance habits.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Comply with the company’s safety, quality, environmental, and HR policies at all times.
  • Physical Demands and Work Environment :

  • Regularly required to stand, walk and sit for long periods of time.
  • Occasionally required to balance; stoop, kneel, crouch, or crawl.
  • Occasionally lift and / or move up to 50 pounds.
  • Operate in a store or office environment.
  • Ability to stand, bend, kneel to lift objects of 50 pounds or more.
  • Ability to use stairs and ladders.
  • Occasionally exposed to moving mechanical parts; fumes or airborne particles; and outside weather conditions.
  • Occasionally exposed to toxic or caustic chemicals.
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    Lead Assistant • Zeeland, MI, US

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