Technical Writer II

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications video security & access control and command center software bolstered by managed & support services create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions were ushering in a new era in public safety and security.

Job Description

The content developer is responsible for creating editing and maintaining high-quality comprehensive documentation. It requires collaboration with the projects information architect to understand the requirements and implement those requirements in the development of the documentation. Content development is accomplished by interpreting technical data into clear and concise printed and online written content that can easily be used by technical personnel and end-users with varying degrees of knowledge.

The content developer is expected to produce the following types of documents :

User Guides

Reference Guides

Quick Start Guides

Service Manual

Troubleshooting Guides

and more

Qualifications :

• Knowledge of project tracking software such as Jira record management software XML-based content management tools such as Heretto and oXygen and Google products is essential.
• Content developers accomplish assignments by collaborating with internal (project manager information architect media specialist and production specialist) and external (subject matter experts from engineering) professionals to plan and develop assigned content. Researching and interviewing skills coupled with a curious mind to know how things work is a plus.
• Content developers are expected to follow established writing standards and processes and maintain content development skills and tools through various learning and development programs and skill matrix development. The content developer is expected to stay informed of changing products information technologies and the technical communication industry. Thirst for innovation multimedia and technology is a plus.
• Strong command of the English language (oral and written) and able to communicate effectively with stakeholders at all levels and across numerous functional areas.
• Self-manage work assignments and meet deadlines.
• Excellent in organizing ideas and concepts to produce concise documentation
• Balance multiple projects with competing deadlines.
• Constructively manage changing priorities.
• High working-level computer literacy in authoring tools capability to use information mapping in preparing technical write-ups is an added advantage.
• Ability to write to a highly technical and specialized audience using industry concepts and terms.
• Strong attention to detail and the ability to work under pressure.

Basic Requirements

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our :

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete this Reasonable Accommodations Formso we can assist you.

Key Skills

Proofreading,Adobe Acrobat,Content Management Systems,Technical Writing,Visio,Microsoft Powerpoint,Sharepoint,XML,Confluence,Wiki Systems,Word Processing,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1