Sr Field Engineer

Role Overview

Are you a skilled Senior Field Engineer with experience in Windows Systems, networking, and customer-facing problem solving? We are seeking an adaptable, technically sound professional to join our hybrid team in Kansas City. Collaborating with our engineering team, you'll work directly with clients to troubleshoot, implement, and optimize IT systems while driving key technical projects.

This client-interactive role requires advanced interpersonal skills, technical acumen, and the ability to find innovative solutions for a variety of IT challenges.

Daily Responsibilities

• Technical Support and Troubleshooting (Break Fix) : Address escalated issues from the Service Desk.
• Project Work (Major Focus) : Deliver technical solutions for client IT infrastructure needs.
• Documentation and Collaboration : Maintain accurate records for each client environment and create resolution documentation.
• System Deployment and Configuration :

Set up and deploy Windows desktops / laptops, network switches, firewalls, and wireless access points.

Optimize workstations, servers, and backup systems.

Requirements

Core Technical Skills (Must-Have)

Preferred Skills (Nice-to-Have)

Qualifications

Excellent customer service orientation with an ability to clearly communicate with both technical peers and non-technical clients.

Work Conditions

Benefits

Benefits for contract / temporary professionals include medical, vision, dental, life, and disability insurance, as well as eligibility to enroll in a 401(k) plan.

All applicants applying for U.S. job openings must be legally authorized to work in the United States.

2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans.

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