Talent.com
Technical Account Manager
Technical Account ManagerXometry • Tampa, FL, US
Technical Account Manager

Technical Account Manager

Xometry • Tampa, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

  • Become a trusted advisor and technical expert for assigned enterprise accounts
  • Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
  • Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
  • Proactively identify and address potential manufacturing challenges
  • Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

  • As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
  • Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
  • Manage projects to successful completion, overseeing production, and ensuring on-time delivery
  • Handle critical communications, order changes, and escalations related to customer orders
  • Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

  • Partner with Enterprise Sales Executives to drive account growth and retention
  • Identify opportunities for expanding Xometry's services within existing accounts
  • Provide technical expertise and support during the sales process
  • Gather customer insights and feedback to inform sales strategies

Qualifications:

  • Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
  • 7+ years of experience in manufacturing, product development, and project management
  • Experience in the aerospace industry is highly preferred
  • Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
  • Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
  • Proficiency in modelling and drafting software such as Solidworks
  • Excellent communication, interpersonal, and problem-solving skills
  • Experience with CRM systems such as Salesforce
  • Proficiency in Google Suite and Microsoft Office Suite
  • Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day trips

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Create a job alert for this search

Technical Account Manager • Tampa, FL, US

Similar jobs

Technical Account Manager

Tenth Revolution GroupTampa, FL, United States
Full-time +1

Technical Account Manager – Enterprise Data, AI & Cloud.Location: On-site in our Downtown Tampa Office.The Technical Account Manager (TAM) is responsible for owning and expanding enterprise and mid...Show more

 • Promoted

LCU Account Manager

Trane TechnologiesTampa, Florida, United States of America
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ...Show more

 • Promoted

Service Account Manager

Trane TechnologiesTampa, Florida, United States of America
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ...Show more

 • Promoted

ViiV Healthcare (GSK) Territory Account Manager - Tampa

ViiV HealthcareTampa, FL, United States
Full-time

A preferred candidate has been identified, but all qualified applicants will be considered.ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and de...Show more

 • Promoted

Account Manager

ANISTAR TECHNOLOGIES INCTampa, FL, United States
Permanent

Achieve or exceed your monthly and annual sales quotas.Take proactive steps to understand and develop your territory to accomplish aggressive sales goals.Demonstrate strategic selling principles en...Show more

 • Promoted

Controls Account Manager- Tampa, FL

Trane TechnologiesTampa, Florida, United States of America
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ...Show more

 • Promoted

Account Manager

Vecta Environmental Services LLCTampa, FL, United States
Full-time

About Vecta Environmental Services.Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineri...Show more

 • Promoted

Account Manager

Atrium StaffingTampa, FL, United States
Full-time

Atrium staffing services throughout the Greater Tampa Bay area.This role will be provided with a target list of new sales prospects, regularly interview industry professionals, and match profession...Show more

 • Promoted

Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

Insurance Office of AmericaTampa, FL, United States
Full-time

Title: Account Manager Associate - Commercial Lines.Fully remote for candidates able to work EST/CST schedule.Contractors, Manufacturing, General Book .Please note: If this position is posted as ei...Show more

 • Promoted

Technical Account Manager

Insight GlobalTampa, FL, United States
Full-time

A client of Insight Global is seeking a detail-oriented Technical Account Manager to support print device operations, vendor coordination, and service management activities across multiple faciliti...Show more

 • Promoted

Technical Account Manager

ProofpointTampa, FL, United States
Full-time

Proofpoint is a global leader in human- and agent-centric cybersecurity.We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.Over 80 of the Fortune 100, 1...Show more

 • Promoted

Territory Account Manager - Tampa

ViiV HealthcareTampa, FL, United States
Full-time

A preferred candidate has been identified, but all qualified applicants will be considered.ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and de...Show more

 • Promoted

Account Manager

HarnessTampa, FL, United States
Full-time

Harness serves as the missing link between how we spend and what we believe in.Our financial technology platform connects consumers with nonprofits, financial institutions, and brands, helping cons...Show more

 • Promoted

Account Manager

Johnstone SupplyTampa, FL, United States
Full-time

Now is the best time to join Johnstone Supply.Johnstone Advantage, a combination of our services and products, within a specified region or major geographical area, with special focus on the govern...Show more

 • Promoted

Biosimilar Regional Account Manager - Tampa, FL

Teva PharmaceuticalsTampa, FL, United States
Full-time

Biosimilar Regional Account Manager - Tampa, FL.Tampa, United States, Florida, 00000.We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business.Whether i...Show more

 • Promoted

National Account Manager

INCPGTampa, FL, United States
Full-time

Outstanding Consumer Packaged Goods manufacturer has a National Account Manager open in their Tampa, Fl regional office.Candidates must have CPG Sales and Category Management experience.Responsibil...Show more

 • Promoted

Senior Technical Account Manager

TechBiz Global GmbHTampa, FL, US
Full-time

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.Senior Technical Account Manager.If you're looking for an exciting opportunity to grow in a innovative ...Show more

North American Account Manager - E-commerce

nVentTampa, FL, United States
Full-time

We're looking for people who put their innovation to work to advance our success - and their own.Join an organization that ensures a more secure world through connecting and protecting our customer...Show more