Quality Assurance Associate

Job Title : Quality Assurance Specialist Job Description

We are seeking a dedicated Quality Assurance Specialist to manage market complaints and ensure compliance with company procedures. This role involves coordinating with external partners and internal departments to conduct thorough root cause analyses and improve procedural controls.

Responsibilities

Manage the quality assurance procedures applicable to market complaints in accordance with company protocols.

Ensure all product quality complaints are appropriately initiated, investigated, and responded to.

Work with external partners and customers to gather necessary information for robust root cause analysis.

Collaborate with functional departments to identify and implement additional procedural controls for compliance improvement.

Essential Skills

Experience with Electronic Quality Management Systems such as TrackWise, Master Control, and Veeva.

Proficiency in Microsoft Word and Excel.

Strong technical writing skills and command of the English language.

Good understanding of current regulatory requirements related to market complaints.

Additional Skills & Qualifications

Associate's Degree in a Scientific Field.

Strong working knowledge of market complaints and root cause analysis processes.

Work Environment

This position is based in a lab environment regulated by FDA and GMP standards. The work schedule is the first shift, Monday through Friday, from 8 am to 5 pm. The role offers the opportunity to gain hands-on lab experience with potential for long-term career advancement.

Job Type & Location

This is a Contract to Hire position based out of Coral Springs, Florida.

Pay and Benefits

The pay range for this position is $19.00 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Coral Springs,FL.

Application Deadline

This position is anticipated to close on Oct 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.