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Customer Service Associate
Customer Service AssociateSoTalent • Hunt Valley, Maryland, United States
Customer Service Associate

Customer Service Associate

SoTalent • Hunt Valley, Maryland, United States
4 days ago
Job type
  • Full-time
Job description

Position Summary

Our client is seeking a motivated and detail-focused administrative professional to support vendor inventory operations for a major public transportation partner. In this role, you’ll assist with coordinating parts supply processes, ensuring smooth financial transactions with suppliers, and maintaining accurate documentation. You’ll be a key part of a collaborative team dedicated to keeping operations efficient and responsive.

This opportunity is ideal for someone who enjoys structured administrative tasks, solving problems through communication and follow-up, and being part of a high-performing, customer-oriented team.

Key Responsibilities

  • Process supplier invoices and reconcile them with purchasing records and payment systems
  • Review and match credit card transactions to purchase logs using internal systems
  • Track and resolve invoice discrepancies and payment delays with external vendors
  • Follow up on outstanding balances, missing credits, or incorrect billing information
  • Support inventory records by verifying purchase order data and updating documentation
  • Monitor monthly account statements and assist in clearing aged or unmatched items
  • Communicate with vendors to clarify order fulfillment, payments, and record inconsistencies

What You Bring to the Team

  • A collaborative attitude and strong team spirit
  • Strong organizational skills and time management abilities
  • Attention to detail and accuracy in data entry and invoice processing
  • Effective verbal and written communication, especially in professional follow-ups
  • A customer service mindset with a proactive, solutions-oriented approach
  • Eagerness to learn and adapt to new systems or processes
  • Benefits Package Includes

  • Health Coverage – Medical, dental, and vision plans
  • Financial Security – 401(k) retirement plan with employer matching
  • Work-Life Balance – Paid vacation, sick leave, personal days, holidays, and parental leave
  • Additional Support – Employee stock program, tuition assistance, wellness resources, and career development opportunities
  • Please note : This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team.

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    Customer Service Associate • Hunt Valley, Maryland, United States

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