Job Description
Job Description
Team Lead Technician
Starting wage : $19.57 / per hour
Internal applicants reference Promotion / Transfer policy for eligibility along with requirements below
As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.
As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You will play a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to :
Brief Summary of Duties
- Manage small team of 4 or less members to ensure policies, procedures, and expectations are adhered to
- Ensure re-marketable equipment is processed for sale and not recycled
- Repair and part out IT type equipment (PCs, Notebooks, Printers, Servers, etc)
- Travel for in / out of state special projects when required
- Train and oversee new employees’ workload and be able to answer their questions.
- Facilitate and keep employee records including but not limited to weekly timecards, attendance points, annual reviews, temp PE’s and write ups, etc.
- Mitigate and resolve challenges within the department and discuss performance issues when they arise
- Other duties as assigned by department
Experience and / or Education Requirements
High school diploma or GEDResume must show a background working with computersWork history doing hardware repairFamiliar with and able to efficiently use the Iinvision Inventory SoftwareProficient typing skills and be able to perform constant data entryAbility to be creative when it comes to marketing and be able to quickly understand the value of IT type productExperience and / or Education Preferred
A+ certification or IT type degreePC Tech ExperienceIT equipment knowledgeAbility to productively work as an individual and as part of a teamOutgoing, energetic, able to multi-task and be able to prioritize workflowCreativity when it comes to marketing and be able to quickly understand the value of IT type productAt EPC, we offer a broad range of benefits including but not limited to :
Competitive pay401K with matching contributionsImmediate PTO eligibility and paid holidaysFull medical, dental and vision benefits for you and your familyCompany sponsored short-term, long-term disability & life insurance plansCareer advancement opportunitiesEmployee equipment discountsExtensive training and development programsCompany volunteer opportunitiesAn exciting career where every day is differentA dedication to work / life balance and a holistic approach to employee support.EPC Veteran Advantage
Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.
Equal Opportunity Employer
E-Verify Employer
We strive to make our career opportunities accessible to all applicants. If you have a disability and need assistance completing the application, please refer to our career page for more information.
Rev. 10 / 2025