Site Care Coordinator

Cortica is looking for a Site Care Coordinator to join our growing multi-disciplinary team.

As Site Care Coordinator, you will play a crucial role in optimizing client and provider scheduling to enhance service delivery and operational efficiency. As a consistent point of contact for families, you’ll collaborate closely with site leadership—including clinical, operational, and shared services (e.g., RCM, Scheduling, Enrollment, etc.)—to maintain a cohesive site culture, uphold the highest standards of care, and guide families through their journey at Cortica. By facilitating communication between families and various teams, the Site Care Coordinator ensures seamless coordination of care. This role is essential in managing cancellations, rescheduling, and implementing optimal scheduling practices that align with client needs and provider capacity. This position requires an on-site presence to effectively manage and oversee scheduling processes and address concerns promptly.

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status, or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities.

What will you do? :

Patient Care Navigation :

• Guide patients through care pathways efficiently, monitoring their progress and proactively identifying and addressing care delays and barriers.
• Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.
• Keep families informed about wait times for services.

Scheduling Optimization :

Communication and Collaboration :

Technology Utilization and Best Practices :

We’d love to hear from you if :

Your Compensation and Benefits :

Cortica cares deeply about each team member and their wellbeing! We strive to foster an outstanding employee experience and culture. We also provide a terrific benefits package. Full-time employees enjoy a variety of company-subsidized medical and dental insurance options, 401K with company match and rapid vesting, Personal Time Off that increases based on tenure, paid holidays, company-paid life insurance, disability insurance options, tuition reimbursement for continuing education and professional development, employee referral bonus awards, and more.

The base pay range for this opening is $28.42 / hr to $35.52 / hr . According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link : https : / / bit.ly / 3NkEi7S

About Cortica :

Cortica is a leading provider of advanced neurological therapies for children with autism and other developmental differences. We offer in-home, in-clinic, and telehealth services that empower families to achieve long-lasting, transformative results.