General Manager

General Manager

The General Manager is someone who is passionate about Jersey Mike's Subs and upholding the brand's culture and standards. They have shown leadership skills and a strong work ethic. The General Manager understands that customer satisfaction always takes priority and understands efficient restaurant operations make it possible. They are an experienced leader with a goal to become the best operator possible.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved
• Oversee the implementation any company policies and procedures
• Provide direction to management team, and staff to achieve restaurant goals
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on and ongoing basis
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
• Consistently monitor product and labor costs to remain within goals
• Train and coach staff on customer services principles and practices
• Follow KRG's and Jersey Mike's Subs policies and procedures, including those for cash handing and safety / security
• Implement new marketing promotions
• Conducting staff and weekly meetings
• Identify employee weaknesses and retrain as necessary
• Efficient in administrative duties : Weekly paperwork, crunch time inventory, product ordering, marketing, scheduling and labor

Requirements & Skills

Job Type : Full Time

Required Education

Required licenses or certifications :

Compensation

PI14b23dea71d6-30511-38587076