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Adobe - Partner / Client Lead

Adobe - Partner / Client Lead

AcxiomWest Columbia, SC, United States
4 days ago
Job type
  • Full-time
Job description

Position Overview

As the Adobe Partner / Client Lead at Acxiom, youll serve as the trusted advisor and primary point of contact, championing Adobes success with Acxioms innovative products and services. The Partner / Client Lead serves as the account owner and is responsible for leading, managing, and growing the client and partner relationships with Adobe across Acxioms product and service portfolio. Leveraging deep knowledge of Adobes industry and Acxioms products, this role increases product adoption, demonstrates advanced features to drive business value, and recommends solutions to meet client objectives. The role focuses on business growth by selling additional Acxiom products and relevant professional services to Adobes marketing organization, via market-facing product integrations, and as a subcontractor to Adobe Consulting Services. Your leadership in this role will ensure best practices are adopted and that Adobe extracts maximum value from every Acxiom investment. The primary Adobe relationships that you will be managing are 1) Adobe technology partnerships team 2) Adobe Global Marketing 3) Adobe Consulting Services / Sales Operations Services.

Core Responsibilities

  • Lead all aspects of the client and partner relationship with Adobe, acting as the main point of contact for Acxioms products and services.
  • Drive revenue growth, maintain run rate and profitability targets, and achieve sales goals for the client and partner growth motions
  • Oversee consultative account management, regularly reviewing performance, identifying opportunities, and communicating new Acxiom support options.
  • Provide expert advice to Adobe, innovate via product features, and help realize maximum value from Acxiom solutions.
  • Identify and sell additional services, including subcontractor services related to Adobe professional services and use of Acxiom products.
  • Ensure adoption of best practices for all Acxiom products and services to maximize client value.
  • Lead or facilitate contract negotiations, including new business, renewals, and necessary paperwork (e.g., SOWs).
  • Manage Salesforce CRM records for sales, revenue, and account details.
  • Collaborate closely with internal teamsProfessional Services, Product, Engineering, Finance, Marketing, Delivery Support, and moreto manage escalations and deliver integrated solutions.
  • Develop and deliver market-facing sales materials, business reviews, and proactive proposals.
  • Support Adobe in reselling Acxiom product integrations, and align with cross-agency leadership for joint sales pursuits.
  • Monitor and manage performance metrics, ensuring delivery of integrations and satisfaction with timelines and commitments.

Competencies & Skills

  • Consultative Approach : Skilled in client engagement, active listening, and solution-based selling.
  • Client Advocate : Champion client needs and ensure benefit realization and issue resolution.
  • Relationship Builder : Excel at initiating and nurturing trust-based relationships with clients and partners.
  • Martech / AdTech Expertise : Deep industry knowledge and awareness of trends, market dynamics, challenges, and regulations.
  • Partner management : Expert in leading partner growth plays including product integrations and martech / data management / ai services
  • Revenue Driver : Proactive in generating incremental revenue and identifying growth opportunities.
  • Qualifications

  • Bachelors or masters degree in a related field (or equivalent experience).
  • 10+ years in marketing tech, AdTech, and digital marketing services.
  • 5+ years in account leadership roles managing multi-functional teams.
  • 4+ years in solution sales, with a proven track record in target achievement.
  • 5+ years in partnership management
  • Experience managing complex, high-visibility relationships with multiple business lines.
  • Adobe Experience Platform Sales Accreditations and / or 2+ years utilizing Adobe Experience Cloud for content and B2B marketing
  • Preferred

  • Ability to understand and align services with client business priorities and value propositions.
  • Experience in marketing data, analytics, ad tech and / or martech
  • Strong networking, influence-management, and strategic facilitation skills.
  • Proven communication, organization, and project management abilities.
  • Experience with data-driven digital marketing and real-time personalization tactics.
  • Advanced PowerPoint and presentation skills.
  • Location

    Primary : San Jose, California, New York City, or Homebased.

    Primary Location City / State : Homebased - Conway, Arkansas

    Equal Opportunity

    Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE / Vet / Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a persons race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

    We are leaders in helping brands achieve the number one mantra for every business know your customer. For fifty years, weve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

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    Client Partner • West Columbia, SC, United States

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