Business Insights Analyst- Concord, CA

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About Canteen :

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteens solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; well supply the opportunity and innovation. Together, well continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Canteen is seeking a highly analytical and business-minded Business Insights Analyst to support our Coffee, Pantry, and Snacks programs. In this role, youll transform complex data into clear, actionable insights that drive smarter decisions, improve service performance, and enhance client engagement. Youll work closely with the Director of Coffee & Refreshment Services and the Pantry & Snacks Program Manager to track KPIs, optimize operations, and deliver tailored reporting for our OCS / Pantry business.

If youre passionate about using data to make a real impactand thrive in a fast-paced, client-focused environmentthis is the role for you.

Key Responsibilities

Analytics & Reporting

• Own and manage dashboards and reporting tools (Power BI, Sigma, Tableau, OneCup, OneWarehouse, Tangelo)
• Deliver regular and ad hoc reports on key metrics, including :

OCS / Pantry client service performance (primary focus)

• Sales trends and same-store growth
• Inventory and stock-out analysis
• Service metrics and budget tracking

Insight Development

• Translate data into actionable insights for internal teams and client partners
• Analyze program performance and client engagement to identify improvement opportunities
• Present findings in clear, visual formats tailored to diverse audiences
• Support sales operations with insights for new business and program expansion

Client-Facing Support

• Prepare and deliver custom reporting packages for Quarterly Business Reviews (QBRs) and RFPs
• Provide data support during client onboarding and program refreshes
• Maintain clarity and alignment around KPIs and performance expectations
• Create and manage client-facing dashboards and reporting tools

Collaboration & Innovation

• Partner with operations, sales, and category teams to align data with field insights
• Recommend improvements to data collection, reporting processes, and system utilization
• Explore new tools and methods to enhance business intelligence delivery

Qualifications

• 35 years of experience in data analytics, business intelligence, or sales operations
• Experience in foodservice, vending, pantry programs, or CPG strongly preferred
• Technical proficiency in :

Power BI, Sigma, Tableau

• OneCup, OneWarehouse, Tangelo (or similar platforms)
• Microsoft Excel and related data tools
• Ability to manage large datasets, identify anomalies, and synthesize complex information
• Strong communication and presentation skillsable to bridge the gap between data and operations
• High attention to detail, problem-solving mindset, and organizational awareness

What You Bring to the Table

• A passion for making data meaningful and actionable
• Curiosity and a drive to understand the why behind the numbers
• A collaborative spirit and the ability to support multiple business leaders across regions
• Comfort working in a fast-paced, client-focused environment

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.

About Compass Group : Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Req ID : 1447361

Canteen