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Travel Generalist
Travel GeneralistUtah Staffing • Saint George, UT, US
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Travel Generalist

Travel Generalist

Utah Staffing • Saint George, UT, US
1 day ago
Job type
  • Full-time
Job description

SkyWest Travel Center Position

SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we're known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of "America's Best Employers" by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance. SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, _Performance Rewards_, health care, retirement and discounted travel worldwide.

Primary Job Duties :

  • Seeking a high energy individual with a passion for working in a busy environment.
  • The SkyWest Travel Center is seeking a friendly, positive individual, who must be able to multi-task.
  • We need someone with an excitement for travel who understands the travel industry and has a desire to promote this valuable privilege to our employees.
  • The individual must be extremely efficient while handling multiple phone calls, walk-in traffic and ticket processing.
  • Positively promote SkyWest travel privileges to all employees.
  • Communicate effectively to educate employees to travel privileges and offer travel-related advice through multiple avenues, phone, chat, emails, forums, presentations, and person to person.
  • Eager to learn, review and assist with travel policy and procedures.
  • Maintain detailed logs of employee travel questions / issues.
  • Maintain information in SkyWest's Travel Authorization system for eligible employee travelers.
  • Write travel bulletins and articles for SkyWest Online.
  • Process travel requests for company and business including flights, hotels and car reservations.
  • Communicate and work with representatives from other airlines.
  • Process emergency travel requests.
  • Some involvement with SkyWest People Programs events.
  • Some work-related travel may be required.
  • Various administrative projects.
  • Tracking and recording work and compiling quarterly reports using that data.
  • Other duties as assigned by supervisor.

Minimum Requirements :

  • Strong customer service skills required.
  • Interact and cultivate positive relationships with departments and frontline employees.
  • Proficient, professional communication skills including telephone, email and online chats.
  • Knowledge of Microsoft Word, Excel and Outlook.
  • Airline reservation system experience a plus.
  • Quick learner, who can adapt to change easily.
  • Strong understanding of SkyWest policies and procedures.
  • Works well with others, works well in a very open team environment.
  • Open to feedback and can adapt to change.
  • Present in front of groups of people.
  • Ability to multi-task.
  • Flexible schedule to work some holidays.
  • Physical and Other Requirements :

  • Ability to sit and work at a computer for extended periods of time.
  • Expected schedule to be 16-20 hours per week.
  • To apply, please complete the on-line application (qualified applicants will be contacted).
  • This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.
  • This is in an in office position. No remote available.
  • Moderate noise (business office with computers, printers, light traffic, and Group setting).
  • This is not a Department of Transportation Safety-sensitive position.
  • SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.
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