Software Support Specialist

Evolution Sports Group is a leading sports management company that provides innovative solutions and services to sports organizations, teams, and athletes. Our goal is to help our clients achieve their full potential by utilizing cutting-edge technology and expertise in the sports industry.

Job Overview :

We are seeking a highly motivated and skilled Software Support Specialist to join our team. As a Software Support Specialist, you will be responsible for providing technical support and training to our clients on our software products. You will also play a key role in identifying and resolving software-related issues, as well as providing feedback to our development team for product improvements.

Key Responsibilities :

• Provide technical support to clients via phone, email, and in-person meetings
• Troubleshoot and resolve software-related issues reported by clients
• Conduct training sessions for clients on our software products
• Collaborate with the development team to identify and resolve software bugs
• Communicate with clients to gather feedback and suggestions for product enhancements
• Create and maintain documentation on software support processes and procedures
• Stay updated on the latest software updates and features to provide accurate support and training to clients
• Assist with software testing and quality assurance to ensure a smooth user experience

Qualifications :

If you are passionate about sports and have a strong technical background, we would love to hear from you. Join our team at Evolution Sports Group and be a part of revolutionizing the sports industry through technology. Apply now!