Virtual Travel Agent

Job Description

About Us

We are a travel services company dedicated to providing seamless, personalized travel planning and support for individuals, families, and small groups. We help clients plan everything from relaxing vacations to complex itineraries, always focusing on exceptional customer care and efficient travel management. As we expand our remote team, we’re looking for passionate and detail-oriented individuals to join us as Virtual Travel Agents.

Position Overview

As a Virtual Travel Agent you will assist clients in planning and booking travel experiences, including flights, hotels, transportation, and excursions. You will communicate with clients via phone, email, and chat to offer recommendations, confirm bookings, and ensure a smooth travel process from start to finish. This is a client-facing, service-driven role, ideal for someone who is organized, tech-savvy, and excited about travel.

Key Responsibilities

• Consult with clients to understand their travel needs, preferences, and budgets
• Research and book travel arrangements including airfare, accommodations, car rentals, and activities
• Provide accurate information on destinations, travel restrictions, and requirements
• Maintain detailed records of itineraries, payments, and client communication
• Deliver outstanding customer service with timely and professional communication
• Stay informed on travel trends, tools, and partner offerings

Requirements

Qualifications

Benefits

What We Offer

Requirements

Requirements 18 yrs of age or older Must be a US citizen Own a computer Have reliable internet services Speak English Fluently Strong communication and customer service skills Self-motivated and comfortable working independently Basic computer skills (email, web browsing)