Senior Manager / Associate Director, OED Strategic Process Excellence Lead

Associate Director Strategic Process Excellence Lead

Company Description : AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio.

Job Description

The Associate Director Strategic Process Excellence Lead (PEL) is accountable for continually optimizing the OED Development Operations' end-to-end business processes, including leading working groups that will identify and define process improvement opportunities and assure accurate process documentation, appropriate training and delivery mechanisms, content creation, compliance, and system implementation. The Associate Director, PEL will act as primary point of contact for iterative continuous process improvement and change management activities and communicate key information and updates to the Director, Strategic Operations and Learning, function heads, vendor leadership and senior leadership for alignment and endorsement.

Responsibilities

• Serves as Oncology Early Development (OED) Development Operations' process expert, knowledge leader and owner of process health for high complexity business process(es) throughout their entire life cycle.
• Maintains awareness of health of processes by performing periodic process reviews / audits and facilitate listening sessions with stakeholders.
• Works closely with global process owners to ensure alignment and bring transparency to OED's outsourced operating model.
• Acts as subject matter expert as needed for audits, inspections, and compliance activities.
• Coordinates SOP alignments, health checks, compliance reviews with key stakeholders.
• Provide strategic input and support ad hoc processes and initiatives.
• Leads and delivers continuous process improvements by strategically identifying pain points and opportunities for efficiency.
• Defines, monitors and analyzes operational performance and compliance metrics and KPIs to demonstrate process effectiveness and quality, identify areas of improvement and recommend solutions.
• Participates in process aligned initiatives to drive transformational improvements and makes strategic, aligned decisions via relationships with cross-functional stakeholders.
• Establish and maintain training programs that capture the skills and knowledge required to execute core processes.
• Ensures sustainability of all improvements post-implementation by partnering with cross-functional team leaders and process owners to define the optimal performance measurements to track and measure success over time.

Qualifications

Associate Director : 10-12+ years in Pharmaceutical, Healthcare, or regulated industry; 8+ with Masters, 5+ with PhD (required). 5+ years process management and continuous improvement experience preferred. Strong project management skills with the ability to be resourceful and adapt to situations with unknowns. Experience with use and / or development of metrics to drive risk-based business decisions and / or improvements including working with data sets to draw out conclusions and business insights. Recognized leader and expert in standard business procedures, including project and change management practices, with robust understanding of GxP. Strong organizational, team building, and communication skills. The ability to work and navigate within a complex matrixed organization with a track record of delivering impactful, transformative change.

Senior Manager : 8-10+ years in Pharmaceutical, Healthcare, or regulated industry; 6+ with Masters, 4+ with PhD (required). 5+ years process management and continuous improvement experience preferred. Strong project management skills with the ability to be resourceful and adapt to situations with unknowns. Experience with use and / or development of metrics to drive risk-based business decisions and / or improvements including working with data sets to draw out conclusions and business insights. Recognized leader and expert in standard business procedures, including project and change management practices, with robust understanding of GxP. Strong organizational, team building, and communication skills. The ability to work and navigate within a complex matrixed organization with a track record of delivering impactful, transformative change.

Additional Information

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical / dental / vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. This job is eligible to participate in our long-term incentive programs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled. US & Puerto Rico only.