Back Server

Job Description

Job Description

About Spago Maui :

Located at the Four Seasons Resort Maui at Wailea, Spago by Wolfgang Puck blends Hawaiian and California cuisine in an elegant, ocean-view setting. Our team is dedicated to providing a warm, welcoming, and world-class dining experience for every guest.

Position Summary :

As the Host / Hostess, you are the first and last point of contact for guests at Spago Maui. Your warm demeanor, professional presence, and attention to detail help set the tone for a seamless and memorable dining experience. You’ll manage reservations, greet guests with genuine hospitality, and coordinate the dining room flow with grace and efficiency.

Responsibilities :

Warmly greet and welcome all guests as they arrive

Manage reservations and waitlists using our booking system

Coordinate guest seating with servers and management to ensure smooth service flow

Provide accurate wait time estimates and communicate with guests during busy periods

Answer phones and assist with reservation inquiries in a professional manner

Maintain cleanliness and organization of the host stand and entryway

Assist in accommodating guest requests and special occasions

Work closely with the management and front-of-house team to ensure exceptional guest service

Qualifications :

Previous host / hostess or customer service experience in a high-volume or fine dining setting preferred

Warm, approachable, and professional communication style

Comfortable using reservation systems (e.g., OpenTable, Resy)

Ability to remain calm and composed in a fast-paced environment

Strong organizational skills and attention to detail

Flexible availability, including nights, weekends, and holidays

Passion for hospitality and a desire to be part of a dynamic, service-driven team

Why Work With Us :

Join an iconic brand known for culinary excellence and genuine hospitality

Opportunities for growth within the Wolfgang Puck Fine Dining Group

Beautiful oceanfront location and positive team environment

Competitive compensation and benefits for eligible employees

Apply Today

We’re looking for individuals who are passionate about creating exceptional guest experiences. If you love hospitality and thrive in a refined yet welcoming environment, we’d love to meet you.

Disclaimer : This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

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