Director, Tech Agile Product Management
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm, and every member feels valued.
The Director, Tech Agile Product Management is a strategic technology leadership role responsible for building and scaling a high-performing team of Technical Product Managers and Agile Coaches. This role defines and drives the technology product strategy, grounded in deep technical product management expertise, and ensures alignment across engineering, architecture, and business stakeholders to deliver measurable outcomes. The Director leads the development of integrated product roadmaps, Agile delivery models, and technical planning processes that accelerate throughput, improve quality, and maximize customer value.
In parallel, the Director oversees the Agile Coaching team, setting the enterprise-wide coaching strategy and guiding the adoption of Agile frameworks across technology and business domains. This includes embedding Agile practices into delivery teams, enabling continuous improvement, and fostering a culture of transparency, collaboration, and technical excellence. Perform other duties assigned.
Key Accountabilities :
- Delivery Strategy
- Drives enterprise-wide technology delivery strategy through deep technical product leadership and Agile execution
- Leads development and execution of technology delivery strategy aligned with enterprise architecture and transformation goals
- Partners across technology and business functions to shape tech-centric product strategies that optimize throughput, quality, and customer value
- Oversees Agile planning and delivery across technical product teams, ensuring measurable outcomes through delivery metrics and iterative improvement
- Guides creation of multi-year roadmaps integrating product vision, engineering capabilities, and Agile maturity to accelerate value realization.
- Practice and Process Leadership
- Leads Agile delivery performance and continuous improvement through data-driven practices and technical insight
- Defines and tracks Agile delivery metrics across technical product teams (e.g., velocity, lead time, deployment frequency)
- Drives continuous improvement in planning and execution using Agile and Lean principles
- Provides strategic direction for reporting and analytics to support data-informed decisions across product, engineering, and architecture
- Ensures visibility into delivery health, technical outcomes, and business impact
- Communication & Business Engagement
- Aligns technology and business stakeholders through clear communication and shared product vision
- Serves as a strategic liaison between technology teams and business stakeholders to ensure alignment on product vision and delivery priorities
- Translates complex technical concepts into business-relevant language to support informed decision-making
- Facilitates alignment through stakeholder forums, sprint reviews, and executive updates
- Promotes transparency across product roadmaps, delivery progress, and value realization.
- Coaching & Capability
- Builds and leads high-performing Technical Product Managers and Agile Coaches to elevate delivery maturity
- Provides strategic leadership and coaching to Technical Product Managers, embedding Agile product management practices across engineering teams
- Champions a culture of mentorship, continuous learning, and technical excellence
- Defines role expectations and accountability frameworks in partnership with Technology leadership
- Leads the Agile Coaching function, guiding adoption and scaling of Agile frameworks across engineering, architecture, and business-facing teams
- Change Leadership
- Drives enterprise Agile transformation and fosters a culture of innovation and adaptability
- Acts as a change agent for organizational agility and innovation
- Leads Agile transformation initiatives across technology and business domains
- Embeds Agile principles into team practices and delivery models
- Cultivates a culture of continuous improvement, cross-functional collaboration, and customer-centric value delivery
Required Qualifications :
Bachelor's degree in computer science, information systems, business administration, or a related field or equivalent experience8 years of experience in an area of supervisor with at least 3 years of management responsibilityCertified Scrum Product Owner (CSPO) or equivalent Agile Product Management certificationAgile Product Owner / Product Manager (POPM), Agilist (SA) certification or other certificationPreferred Qualifications :
Master's degree (MBA or MS in a technical discipline) is strongly preferred10+ years of progressive technology product management, software engineering, or IT delivery roles5+ years in a senior leadership role managing product managers or cross-functional Agile delivery teamsPragmatic Institute Product Management CertificationPMI Agile Certified Practitioner (PMI-ACP)Certified Product Manager (CPM) from AIPMMITIL Foundation CertificationDemonstrated success inDeveloping and executing technical product strategies and roadmapsLeading large-scale digital transformation or modernization initiativesCoaching and mentoring senior-level professionals and building high-performing teamsDriving measurable business outcomes through product innovation and deliveryTechnical & Strategic CompetenciesDeep understanding of Agile methodologies, product lifecycle management, and enterprise Tech ecosystemsStrong technical fluency with the ability to engage in architectural and platform-level discussionsExperience with tools and frameworks for product planning, backlog management, and performance tracking (e.g., ATP, Jira, Aha!, OKRs)Proven ability to translate complex technical concepts into business-relevant language and value propositions.Communication & Stakeholder EngagementExceptional communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, including executive leadershipExperience facilitating cross-functional collaboration and resolving competing priorities across business and technology teamsSkilled in presenting to senior leadership, leading stakeholder forums, and maintaining transparency through regular updates and reportingChange Leadership & Organizational ImpactDemonstrated ability to lead change initiatives and scale product management practices across large, matrixed organizationsExperience establishing or contributing to a Product Management Center of Excellence (COE) or similar governance structure is a plusStrong analytical and strategic thinking capabilities, with a focus on continuous improvement and outcome-driven deliveryOtherEnterprise Product Leadership : Demonstrated experience leading product management in a complex, enterprise-scale tech environment, preferably in healthcare, insurance, or regulated industriesAgile Transformation : Proven track record of implementing or scaling Agile product management practices across multiple teams or departmentsTechnical Road Mapping : Experience developing and executing multi-year technical product roadmaps aligned with enterprise architecture and business strategyCross-Functional Delivery : Experience working closely with engineering, architecture, UX, and business stakeholders to deliver integrated solutionsOrganizational Change : Experience leading change initiatives, including adoption of new frameworks, tools, or operating models across business and ITCenter of Excellence (COE) : Experience establishing or contributing to a Product Management COE or similar governance structure is highly desirableStrategic Communication : Ability to clearly articulate product vision, strategy, and priorities to both technical and non-technical audiences, including executive leadershipStakeholder Engagement : Skilled in building trust and alignment across diverse stakeholder groups, managing competing priorities, and facilitating decision-makingCoaching & Mentorship : Strong capability in coaching Product Managers and fostering a culture of continuous learning and accountabilityAnalytical Thinking : Proficient in using data to inform decisions