Coordinates the operation and flow of the dining room during meal service periods thru seating and placement of guests.
Ensures guests are well communicated with and understand when they will be seated.
Adjusts guest seating flow to balance customers among the various server sections.
Graciously greets and seats guests upon arrival. You must smile often!
Provides menus to guests.
Manages special seating requests of guests consistent with table availability and special seating requirements.
Relays messages to servers, managers, and bartenders as appropriate.
Priority #1 is always the guest. Smile and attend to their every need. Ignoring them, not attending to them frequently enough, or treating them rudely will not be tolerated.
Uniform: Be in uniform & on time when you walk into work and please shower and be clean shaven.
Community: know your locals and your local culture.
Take ownership in what you do. If someone is upset or confused do not leave them without an answer. Take ownership of the issue and find a resolution either through your own knowledge or get a manager involved.
Clean close: Crumb-free and food-free section when you close.
High school graduate or equivalent.
A minimum of 6 months in a hospitality operation.
Ability to stand and walk for periods of up to eight hours in length.
Ability to lift up to 40 pounds.
Must be able to speak clearly and listen attentively to guests and other employees.
Host • Forney, TX, US
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