Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join our team in Denver, Colorado. In this role, you will handle customer invoicing, payment collections, and resolution of billing discrepancies, ensuring accurate and efficient accounts receivable processes. This position requires a detail-oriented individual who can communicate effectively and manage high volumes of transactions with precision.

Responsibilities :

• Conduct timely and accurate invoicing, monitor aging reports, and reconcile customer accounts.
• Perform payment collection calls and send correspondence to address outstanding invoices.
• Investigate and resolve customer chargebacks, billing issues, and disputes in a thorough and efficient manner.
• Obtain and review required documentation for deductions, and request repayment for invalid deductions.
• Accurately record and allocate customer payments while resolving unapplied funds.
• Respond promptly to customer inquiries regarding billing, payment terms, and account balances.
• Process write-offs, credit memos, and debit memos in accordance with established protocols.
• Generate ad hoc reports for customers, sales teams, and other stakeholders as needed.
• Collaborate with the Accounts Receivable Supervisor and Accounting Manager to support departmental objectives.
• Maintain confidentiality when handling sensitive information and perform additional duties as assigned.
• High school diploma or equivalent is required; college coursework in accounting or a related field is preferred.
• At least two years of experience in accounts receivable, including chargebacks, is preferred.
• Proficiency in Dynamics Great Plains or similar accounting software is required.
• Intermediate skills in Microsoft Excel and Outlook are essential.
• Strong analytical and problem-solving abilities with a keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to work effectively with both internal and external stakeholders.
• Self-motivated and capable of managing high transaction volumes and meeting deadlines.