Overview
Manager, HVAC
Location : Facility Srv : HVAC
Regular / Temporary : Regular
Job ID : 608387
Full / Part Time : Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
Special Information
- This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
- Employees of the HVAC department are considered essential staff and must report to work when the university is closed for emergencies and weather-related events.
Job Description
Manages the activities of NAU's heating, ventilation, and air conditioning (HVAC) maintenance staff and ensures the effective and timely resolution of system repair issues affecting the campus community. Oversees the collection of HVAC repair plans to provide up-to-date and accurate information to senior management. Authorizes and processes changes to university HVAC systems and supervises employees responsible for maintenance and repair.
Leadership and Workload Management - 55%
Establish and cultivate a culture based on the mission, vision, values of the university and the Facility Services department.Provide guidance, skill development, supervision, and day-to-day direction to the HVAC Team, consisting of NAU employees and a third-party vendor partner, in a fair, consistent, and equitable manner.Perform the day-to-day contract management of the NAU third-party HVAC vendor.Provide performance evaluations, goal setting, training plans, and performance management as needed to grow and develop each technician individually.Teach, guide, and influence all HVAC technicians in accordance with all NAU policies and procedures.Motivate technicians to always stay dedicated to safety, customer service, efficiency (time & money), and operational excellence.Manage technician time-off and schedule adjustments.Manage the workload and the scheduling of work efficiently, effectively, and fairly.Manage the shop's TMA Dashboard to provide accurate information and data to the department leadership and analytics team.Coordinate with other trades and outside vendors as needed.Communicate with customers to ensure transparency and high-quality customer service when needed.Function as the liaison between NAU HVAC, outside vendor HVAC, and Facility Services leadership providing critical information and collaboration as needed.Field Operations - 25%
Supervise, teach, guide, and assist teams in the field when needed.Inspect work to ensure the highest quality and consistency of work.Assist in the field as needed to complete challenging tasks or when the team is getting behind on their overall workload.Manage multiple technicians in the field during emergency or critical operations (example : flood, snow removal, etc.).Provide estimates as requested for HVAC related repairs and projects.Assist with the oversight and management of HVAC controls and diagnostic systems such as Willow, Alerton, Niagara, and Compass.Ensure that all mechanical rooms occupied are clean, organized, and fire code compliant in accordance with the Facility Service Fire Code Compliance SOP.Budget, Finances, and Policy Management - 15%
Manage the HVAC shop's State and Local budget responsibly.Review and ensure the accuracy of all state, local, and operating expenses regularly.Correct all budgetary errors or improper spending behaviors in a timely manner.Develop and train HVAC team members applicable policies necessary to ensure the success of each individual, the team, department, and the university.Other - 5%
Other duties as assigned. Example : snow removal, flood remediation assistance, etc.Minimum Qualifications
3-5 years of progressively responsible HVAC / refrigeration equipment installation, repair and maintenance experience which includes a minimum of 1-2 year of supervisory experience; andCompletion of a technical training program in the repair and maintenance of HVAC / refrigeration OR,Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.Requires an Arizona driver's license.Preferred Qualifications
Bachelor's degree in related field.Greater than five years of supervisory experience.Experience working in higher education with an understanding of university facilities and the diverse needs of university customers.Experience working on HVAC systems supported from a central distribution system.APPA Educational Facilities Professional certification.Excellent skills and experience with computer software including Microsoft Word, Excel, and Outlook for email and calendar / contact management, as well as TMA or other work order management software.Knowledge and experience with BOTH pneumatic and digital control systems.Knowledge and experience with control systems such as Alerton, Niagara, Compass.Knowledge and experience with Willow.Knowledge, Skills, & Abilities
Knowledge
Expert knowledge of university HVAC work processes and policies.Knowledge and experience with BOTH pneumatic and digital control systemsKnowledge and experience with control systems such as Alerton, Niagara, Compass.Knowledge and experience with WillowKnowledge of managing and leading employeesAdvanced knowledge of heating and cooling system work including installation, maintenance, and repair.Advanced knowledge of techniques, materials, tools, and equipment used in HVAC work.Knowledge of common management tactics to effectively lead a large team.Knowledge of centralized distribution systems.Skills
Strong emotional intelligence and intrapersonal skills to lead a teamProficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Strong planning, organizing, directing, and facilitating skills.Project management skills.People management skills.Computer skills.Abilities
Has strong problem solving, organizational, and analytical capabilities.Coordinates team members and allocates tasks.Coaches and mentors others; trains staff.Analyzes complex situations and anticipates issues.Balances competing priorities.Communicates effectively.Driving Requirement
Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. The NAU Authorized Driver Policy is available on the NAU website.
Background Information
This position has been identified as a safety / security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following : a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, NAU participates in the federal E-Verify program. The Annual Security Report and Fire Safety Report are available on the NAU website.
Salary
Anticipated salary range is $67,714 - $84,449. Annual salary commensurate with candidate's qualifications and related experience.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including health, dental, and vision insurance; retirement options; vacation and holidays; and tuition reduction for employees and qualified dependents. More information on benefits is available on the Human Resources benefits website. NAU is a tobacco-free campus. Service Professionals are hired on a contract basis, renewable every 6 months according to terms of the Conditions of Professional Service. Benefits eligibility begins on the first day of the pay period following enrollment.
Application Details
Application Deadline : 30 days, minimum.
How to Apply : To apply, click the Apply button on this page and submit by midnight of the deadline. If you need assistance, visit the Human Resources website or contact the department.
Reasonable accommodation requests : Disability Resources Office, contact information available on the NAU site.
Equal Employment Opportunity
Equal Opportunity Employer, including Disabled / Protected Veterans. NAU supports dual career couples. Know Your Rights poster and additional resources are available on the NAU site.
To apply, visit the official posting page. Copyright 2025 Jobelephant.com Inc. All rights reserved.
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