Talent.com
Retail Associate

Retail Associate

Columbus StaffingColumbus, OH, US
1 day ago
Job type
  • Full-time
Job description

Join Ross : Retail Associate Opportunity

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Columbus, OH, US

    Related jobs
    • Promoted
    Retail Associate

    Retail Associate

    Ohio StaffingColumbus, OH, US
    Full-time
    Join Ross : Retail Associate Opportunity.Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a st...Show moreLast updated: 4 days ago
    • Promoted
    P / T Retail Sales Associate - Columbus, 6298, Sunbury OH

    P / T Retail Sales Associate - Columbus, 6298, Sunbury OH

    AdidasSunbury, OH, US
    Part-time
    At Adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Ohio StaffingColumbus, OH, US
    Part-time
    Sales Associates provide exceptional customer service with our customers' needs in mind.You'll help customers find products, provide solutions, and handle returns or online pickups.You'll also be c...Show moreLast updated: 12 days ago
    • Promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored BrandsDublin, OH, US
    Part-time
    Sales Opportunity At Tailored Brands.Show moreLast updated: 30+ days ago
    Retail Sales Associate - 3131

    Retail Sales Associate - 3131

    First Cash, Inc.Grove City, OH, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonReynoldsburg, OH, United States
    Full-time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    AritziaColumbus, Ohio, United States
    Full-time
    The mission of the Retail team is to deliver world-class client experiences.Join our high-performance Retail team as we deliver Everyday Luxury to the world. You’ll experience a world-class Retail e...Show moreLast updated: 26 days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Best BuyDublin, OH, US
    Part-time
    As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores.We’ll train you with the skills and knowledge you need to confidently recommend the right...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Sales Associate-River Valley Plaza

    Seasonal Retail Sales Associate-River Valley Plaza

    Bath & Body WorksLancaster, Ohio, United States
    Part-time
    Daily or Weekly Pay | Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores.At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on deli...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Associate, PT - Nike Sunbury

    Retail Associate, PT - Nike Sunbury

    NIKEColumbus, OH, United States
    Full-time +1
    Nike Factory Store Columbus (Sunbury).Part Time – 20-38 hours per week, including nights and weekends.We believe that if you have a body, you are an athlete, which is why when you join our team as ...Show moreLast updated: 9 hours ago
    Retail Sales Associate

    Retail Sales Associate

    Batteries PlusColumbus, OH, USA
    Full-time
    Quick Apply
    At Batteries Plus, we don't just power products-we power people's everyday lives.From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essenti...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Associate, SEAS - Sunbury

    Retail Associate, SEAS - Sunbury

    NIKEColumbus, OH, United States
    Full-time +1
    Nike Factory Store Columbus (Sunbury).Seasonal – up to 40 hours per week, including nights and weekends.We believe that if you have a body, you are an athlete, which is why when you join our team a...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Retail Sales Associate

    Retail Sales Associate

    HomeGoodsColumbus, OH, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 11 hours ago
    Retail Sales Associate

    Retail Sales Associate

    SECOND CHANCE CONSIGNMENTColumbus, OH, US
    Full-time
    Quick Apply
    Second Chance in Columbus, OH is looking for retail salespeople to join our 18 person strong team.We are a fast paced, physically demanding, and fun Consignment shop in Grandview Heights!.We are lo...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    SPECTRUMDelaware, OH, US
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show moreLast updated: 5 days ago
    • Promoted
    Retail Store Associate

    Retail Store Associate

    RowanColumbus, OH, US
    Full-time
    We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Easton Town Center studio location. You will be responsible for creating an exceptional piercing ...Show moreLast updated: 30+ days ago
    Retail Sales Associate

    Retail Sales Associate

    Where Ya BinDublin, OH, USA
    Full-time
    Quick Apply
    Are you passionate about retail and providing exceptional customer service? Join our team at Where Ya Bin as a Retail Sales Associate! As a Sales Associate, you will have the opportunity to engage ...Show moreLast updated: 11 days ago
    • Promoted
    Retail Stock Associate (Early Morning) - Columbus Tanger

    Retail Stock Associate (Early Morning) - Columbus Tanger

    GapSunbury, OH, US
    Part-time
    Retail Stock Associate (Early Morning) - Columbus Tanger.Part time 400 South Wilson Road, Space 180, Sunbury, OH, US 43074. Forget what you know about old-school industry rules.When you work at Old ...Show moreLast updated: 12 days ago