Job Description
Job Description
Description :
PRODUCTION SUPPORT SPECIALIST
Full-Time | On-Site | Hourly
JOB SUMMARY :
The Production Support Specialist will perform administration duties as they relate to supporting the Maintenance and Quality departments within guidelines set by the Federal Aviation Administration (FAA) and Airside MRO.
REPORTS TO :
The Production Support Specialist reports to the VP of Client / Vendor Relations
SUPERVISORY RESPONSIBILITIES :
DUTIES / RESPONSIBILITIES :
Performs regular maintenance on aircraft componentsAssist in maintaining Airside MRO’s technical library for those items stored digitally on Airside’s cloud storageOpen / close work orders and draft final documentation and shipping instructions for customer componentsCoordinate with customers to ensure the customer repair orders are complete and accurate.Coordinate with customers on obtaining the correct shipping instructions for their componentsAssist in researching qualified vendors to repair items for which Airside MRO does not have capabilitiesDraft repair orders for those items that require outside servicesFollow up on any outstanding repair orders and provide status to the Director of Maintenance and VP of OperationsProvide support to the technicians and shipping department for any documentation needed to perform the respective dutiesMaintain filing system of open / closed work orders per Airside MRO and FAA guidelinesFollow all Federal, Airside MRO, and OSHA regulations while performing daily functionsPerforms other related duties as assignedRequirements :
REQUIRED SKILLS / ABILITIES :
Proficient in Microsoft Office Suite, Adobe Acrobat, and / or related software used to complete and maintain recordsTyping proficiency of 30 WPM minimumDetail-oriented with strong organization skillsAbility to perform consistently under stressful conditionsAbility to perform basic inspections and repairsAbility to learn new software and become proficient in said softwareAbility to consistently meet deadlinesSufficient oral and verbal communication skills, as needed, to discuss equipment malfunctions and complete reportsEDUCATION AND EXPERIENCE :
High school diploma or equivalent requiredPrior experience in the aviation industry / Part 145 MRO is a plusPHYSICAL REQUIREMENTS :
Must be able to lift and pull objects weighing up to 20-30 pounds at a time