Assistant Director, Healthcare Quality Assurance

Quality Assurance Role

The role is essential in ensuring that all quality-related activities meet regulatory standards and uphold the organization's commitment to excellence.

Responsibilities

• Reviews current policies and procedures and provide recommendations to improve upon the existing quality standards.
• Oversees and leads internal audits of industry sponsored, investigator initiated, and cooperative group clinical studies to ensure protocol and regulatory compliance requirements are consistently met.
• Plans and initiates audits and inspects all programs to identify areas that may need improvement.
• Monitors compliance with existing Incident Reporting Policies and Procedures, and ensures compliance with all regulatory requirements.
• Assist with reviewing policies, standards, and / or manuals as needed for compliance with applicable laws, regulations and other policies.
• Collaboration in participant interviews, and oversees training, development, succession planning, and retentions strategies for employees.
• Oversees handling of complaints / grievances and providing recommendations for disciplinary actions. Performs all other duties as assigned.

Qualifications

Required Skills

Six (6) years of professional administrative or clinical experience including two (2) years of experience as a quality assurance or clinical research administrator in the medical field is required.

Job Info

Locations : 5109 Medical Drive 4th Fl, San Antonio, TX, 78229, US (On-site)

Apply Before : 01 / 05 / 2026, 08 : 17 PM

Job Schedule : Full time