AR Specialist

Accounts Receivable Specialist

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.

The Accounts Receivable Specialist is responsible for handling all incoming AR calls and emails, ensuring prompt and professional customer service. This role includes setting up and maintaining customer accounts in the ERP system and collaborating closely with the Credit and Collections Director to establish new accounts and set credit limits. The AR Specialist will also support various projects and tasks assigned by the manager to improve AR processes and customer experience. The AR Specialist will maintain the process of drop ship invoices as well as distribution of various customer invoices.

Job Duties :

• Handle all accounts receivable customer inquiries through email and phone calls, directing them to the appropriate collection specialist or assisting the customer directly for prompt resolution.
• Set-up and manage accounts receivable customer records in the ERP system, ensuring the accuracy of all essential customer information.
• Monitor existing accounts for accuracy including, but not limited to, accurate bill-to addresses, point-of-contact information (name, phone number, email address, etc.), and take corrective action to repair any inaccuracies.
• Assemble necessary customer credit related materials for the Credit and Collection Director review and approval process.
• Review credit reports and work with the Credit and Collection Director to establish proper credit limits.
• Attend scheduled and impromptu meetings, either in-person or virtually, being prepared to deliver updates within your assigned tasks.
• Other projects and duties assigned by manager.
• Weekly reporting of any issues not resolved by end of week, including open issues such as "Need PO's" and "Unbilled Revenue - Incomplete Projects"
• Follow established procedures and exercise some judgement in application.
• High attention to detail and strong organizational skills and handle high volume.
• Ability to manage multiple priorities and adjust to changing priorities in a professional manner.
• Outstanding verbal and written communication skills.
• Ability to work independently and on a team.
• Maintain a professional attitude and presentation at all times.

Requirements :

JF Petroleum offers :