Customer Service

About the job Customer Service

All Tex Personnel Inc. Job Order : Customer Service Representative FLSA Status : Non-Exempt Department : Sales Reports to : Sales Manager Schedule : Monday-Friday, 8 : 00 AM 5 : 00 PM

Position Summary

Interact with customers via phone and email to provide and process information in response to inquiries, concerns, and requests about products and services. Responsible for entering quotes, processing orders, and assisting customers with order status.

Role Qualifications

• Highly organized and detail-oriented, with strong follow-through on tasks and requests
• Demonstrated ability to process customer requests quickly and accurately
• Eagerness to learn, take direction, and continuously develop new skills
• Proven ability to deliver exceptional customer service through both email and phone communication
• Skilled at managing multiple priorities in a dynamic, fast-paced environment
• Excellent communication skills, with the ability to listen actively and convey information clearly
• Strong interpersonal skills and a collaborative attitude toward team success
• Reliable, punctual, and committed to a strong work ethic and consistent attendance

Primary Responsibilities

Essential Skills and Experience

Physical Demands / Work Environment

Physical Demands :

Work Environment :

General Sign-Off

The employee is expected to adhere to all company policies and act as a role model in compliance with those policies.

Acknowledgment : I have read and understand the job description and expectations outlined above.

Package Details