Customer Account Representative

Customer Account Representative

Are you a detail-oriented, proactive individual with a passion for customer satisfaction? LaSalle Network is currently partnering with a company that has been around for over 20 years. They support homeowners with protection plans and on-demand services for repairs or maintenance. This client is seeking a Customer Account Representative to join their growing team. This position would be 100% onsite in Naperville, IL.

Customer Account Representative Responsibilities :

• Assist existing customers with account questions or processes and scheduling repair or maintenance service while selling additional products and services
• Sell home warranty and energy-related products and services to residential and / or commercial customers
• Ability to successfully resolve customer questions and / or concerns quickly in one phone call by clarifying issues, researching and exploring answers and alternative solutions and implementing appropriate solutions.
• Create and maintain personal / team sales goals daily, weekly and monthly

Customer Account Representative Requirements :

If you are interested in this position and qualify based on the previously mentioned requirements, please apply today! Thank you, Emily Schacht Team Lead LaSalle Network