ADMISSIONS COORDINATOR

Admissions Coordinator

UHS National Call Center (a UHS company) is adding experienced Admissions Coordinators at our regional office conveniently located in Brentwood, TN. Are you looking to make a difference in your community? Looking for a company with a true career path and positive environment? This is a full-time role with excellent benefits, professional working environment and work that makes a difference.

Position Summary :

The Admission Coordinator (AAC) is an entry-level position responsible for administrative tasks and response to initial inquiries associated with the admission center. Observes and after successful completion of the prescribed introductory period, answers calls from prospective patients from across the country in need of addiction treatment. Using focused listening, investigative, and communication skills the AC engages with prospective patients to identify their particular need and ultimately converts the call to an admission for the appropriate treatment solution. Thoroughly and clearly documents each patient interaction in MS4.

Schedules Available :

Tuesday-Saturday (Sunday-Monday off)

Job Duties :

• Answers phone calls, emails, chats and texts in a timely manner from prospective patients seeking mental health and / or addiction treatment, referral accounts, mobile assessors, and business development representatives in the field.
• Accurately and completely records all patient and patient-related interactions and information in MS4.
• Provides reports, reviews documentation, and takes calls, emails, chats and tests as a backup as required.
• Follows up with patients as needed or as requested by managers.
• Identifies outpatient leads and refers them to the appropriate team member for qualification.

Benefit Highlights :

About Universal Health Services :

One of the nations largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the Worlds Most Admired Companies by Fortune; listed in Forbes ranking of Americas Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications : Requirements :

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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