Community Manager Job at Manpower Group Inc. in San Mateo

Our client, a leading organization in the mobility and technology sector, is seeking a Community Manager to join their team. As a Community Manager, you will be part of the Customer Engagement Department supporting community relations and digital communication strategies. The ideal candidate will have excellent communication skills, proactive problem-solving abilities, and a customer-first mindset, which will align successfully in the organization.

Job Title : Community Manager

Location : Foster City, CA

Pay Range : $74 / hour

What's the Job?

Monitor social media and digital platforms for community questions, feedback, and concerns.

Respond promptly and professionally to inquiries, ensuring consistent messaging and tone.

Engage with users to foster trust, advocacy, and community growth.

Collaborate with internal teams to escalate and resolve complex or high-risk incidents.

Support incident communication processes and monitor emerging reputational risks.

What's Needed?

6-8 years of experience in Community Management within high-growth startup, mobility, tech, or consumer brand environments.

Strong understanding of social media engagement, crisis communications, and incident management.

Exceptional written and verbal communication skills with a customer-first approach.

Ability to work flexible hours, including evenings and weekends, for 24 / 7 coverage.

Comfortable with high-speed decision-making and escalation of critical issues.

What's in it for me?

Opportunity to work in a dynamic and innovative environment.

Engage with a diverse community and make a meaningful impact.

Develop your skills in crisis communication and incident management.

Collaborate with a passionate and dedicated team.

Be part of a forward-thinking organization committed to excellence.

Upon completion of waiting period consultants are eligible for :

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

In Summary : The ideal candidate will have excellent communication skills, proactive problem-solving abilities, and a customer-first mindset, which will align successfully in the organization . 6-8 years of experience in Community Management within high-growth startup, mobility, tech, or consumer brand environments. Strong understanding of social media engagement, crisis communications, and incident management .

En Español : Nuestro cliente, una organización líder en el sector de la movilidad y tecnología, está buscando un Gerente comunitario para unirse a su equipo. Como gerente comunitario, formará parte del departamento de compromiso con los clientes que respalda las relaciones comunitarias y las estrategias de comunicación digital. El candidato ideal tendrá excelentes habilidades de comunicación, habilidades proactivas de resolución de problemas y una mentalidad orientada al cliente, que se alineará exitosamente en la organización. Título de trabajo : Gestión comunitaria Ubicación : Foster City, CA Pay Range : $74 / hora ¿Qué es el trabajo? Monitorear redes sociales y plataformas digitales para preguntas comunitarias, comentarios y preocupaciones. Responder rápidamente y profesionalmente a consultas, asegurando mensajería y tono coherente. Participar con los usuarios para fomentar el crecimiento de confianza, defensa y comunidad. Colaborar con equipos internos para escalar y resolver incidentes administrativos complejos o de alto riesgo. ¿Qué es eso para mí? Oportunidad de trabajar en un entorno dinámico e innovador. Participar con una comunidad diversa y tener un impacto significativo. Desarrollar sus habilidades en comunicación de crisis y gestión de incidentes. Colaborar con un equipo apasionado y dedicado. Ser parte de una organización que piensa hacia adelante comprometida a la excelencia. Al finalizar el período de espera los consultores son elegibles para : planes médicos y recetados de medicamentos Plan Dental Vision plan Cuentas de ahorro de cuentas de salud Cuenta de gasto flexible Cuidado de cuenta dependiente Seguro de gastos suplementario seguro de vida a corto plazo y seguro de discapacidad a largo plazo Aseguramiento de viajes de negocios 401k , Plus Match Weekly Pay Si este es un papel que le interesa y usted desea aprender más, haga clic ahora y un empleador Jefferson estará en contacto contigo para discutir esta gran oportunidad! Esperamos poder desarrollar mano de obra con usted!El Grupo Manpower, empresa matriz, creando soluciones de trabajo flexibles para las organizaciones líderes mundiales (NYSE®), ayudándolos a encontrar cientos de talentos de personas cualificadas, así como transformar su capacidad laboral cada año y crear soluciones tecnológicas, al tiempo que se les ayudan a convertirse en empresas capaces de manejar a través del mundo. Nuestra familia experta de marcas - Manpower, Experis, Talent Solutions y Jefferson Wells - crea un valor sustancial para los candidatos y clientes en más de 75 países y territorios y lo ha hecho durante más de 70 años. Somos reconocidos constantemente por nuestra diversidad como el mejor lugar para trabajar para las mujeres, la inclusión, la igualdad y la discapacidad y en 2023 ManpowerGroup fue nombrado una de las compañías más éticas del mundo por décimo cuarto año, todo ello confirma nuestra posición como marca de elección para los talentos en demanda.