Manager SME Development (Hybrid)

Attendance Hybrid Job number 28258 Category Intermediate Professional Status : Permanent Type of Contract Permanent Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 23-Sep-2025 Area(s) of interest : Advisory services, Commercial banking Location(s) : Joliette, Terrebonne

A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the referrals received from our partners. You're responsible for growing your customer portfolio, while effectively serving SME customers seeking remote advice. With your passion for business development and your experience in customer service, you build trust over the phone and develop our small to medium-sized business clientele. You'll quickly become a privileged guide in all their financial projects.

Your Job

• Provide advice in line with customer needs
• Analyze credit files, develop financing scenarios and propose appropriate solutions
• Negotiate the terms and conditions of agreements with customers
• Implement and follow up on recommendations made by the various specialists of the Bank and its subsidiaries, promoting profitable business development
• Take charge of your personal development, both in terms of the evolution of your skills and your knowledge of the economic aspects surrounding SMEs

Your Team Reporting to the Director, Sales and Services Business Flex, you will work daily with a team of 90 experts. The position is full-time, 37.5 hours per week. The incumbent must be available to work on rotation, from 8am to 6pm, Monday to Friday. The schedule may vary according to operational needs. You will have the opportunity to work in hybrid mode and will be required to be present in our branches in and around Joliette. Our team values everyone's passions and bold ideas. Whether it's helping our customers achieve their goals or your colleagues realize what they love in life, we're united. We know we can count on our colleagues to share knowledge and help each other.  Basic requirements

Languages : English, French Reason to require this language : you will need to serve clients who speak a language other than French regularly.

Skills

Press space or enter keys to toggle section visibility

Communication Diversity & Inclusion Driving Results Emotional Intelligence Teamwork Accountability Client-focused Empathy Initiative Learning Agility Resiliency Humility Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.