Facilities and Maintenance Building Site Lead, Shopbop and Zappos Operations

The Facilities Site Lead - provides technical expertise and project management for Shopbop and Zappos corporate facilities located at 1245 East Washington Ave and 1301 East Washington Ave in Madison, WI, connected by an indoor bridge. This position will be coordinating with external partners and stakeholders, including the building land lord / property manager, security, janitorial services, mechanical vendors (HVAC, Plumbing, Electric), and Food / Coffee vending services. This role requires working independently, but will report into a facilities manager, which will support guidance to deliver complex solutions.

Key job responsibilities

• Coordinate and oversee external facilities partnerships including : building land lord / property manager, security, janitorial services, mechanical vendors (HVAC, Plumbing, Electric), and Food / Coffee vending services.
• Learn and implement new security / facility technologies and systems as they emerge in coordination with Shopbop and Zappos managed sites.
• Identify repetitive or serious problems and communicate issues to appropriate teams.
• Drive improvements through feature requests and process enhancements.
• Participate in mentoring and knowledge sharing with peers.
• Actively work to remediate open issues and see around corners for issues before they immerge from the teams that occupy the building.
• Manage critical facility Plant Property and Equipment.
• Issues effective stakeholder communications in relation to the facility in which they oversee.
• Understanding of HVAC systems, electrical, plumbing, and other building systems is essential.
• Ability to plan, execute, and oversee facility-related projects, ensuring they are completed on time and within budget.
• Ability lift and move 25lbs+
• Expertise in managing preventative and reactive maintenance, including scheduling, overseeing, and performing repairs. This often includes utilizing tools like voltmeters and ohmmeters for electrical troubleshooting.
• Safety and Regulations : Knowledge of relevant safety regulations and building codes (e.g., OSHA, EPA, NFPA). This includes implementing safety protocols and managing risks within the facility.

BASIC QUALIFICATIONS - 5+ years of Reliability Program Manager or equivalent experience

PREFERRED QUALIFICATIONS - 5+ years of team management, budget responsibilities, supplier management, problem solving, and client / customer relations experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $82,600 / year in our lowest geographic market up to $151,500 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.