Infrastructure Segment Relationship Manager

Infrastructure Segment Relationship Manager

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the Role

As an Infrastructure Segment Relationship Manager, you are responsible for ensuring that the Infrastructure Support and Services delivered to your assigned business segment(s) meet their needs across Financial, Service Excellence, Audit, Control, and Innovation areas. You report to the AVP Service Management and work closely with your designated business segment.

In this role, you are expected to take proactive ownership of your responsibilities and drive meaningful results for your business partners. To succeed, you must maintain a high standard of service delivery and build strong partnerships across Business, Outsourcers, and Infrastructure Governance teams.

Key Responsibilities

• Manage Costs

Help your business partners make cost-effective infrastructure decisions and lead monthly financial reviews to identify savings.

Own infrastructure projects from start to finish, resolve service issues quickly, and promote a service-first culture across teams.

Look for new ways to improve infrastructure processes and technology based on business needs.

Liaison for infrastructure related activities to the business unit / segment. Areas focusing on but not limited to : Demand Management, Change Management, Release Management, Incident Management, Problem Management, Performance Management, Capacity Planning, Backup, Recovery, and Disaster Recovery

Become a trusted advisor to your business partners, lead service review meetings, and coordinate with outsourcing and governance teams to meet shared goals.

Qualifications

The base salary range for this position is $134,000 - $155,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type : Regular

Time Type : Full time

Primary Location : Warren, NJ