Clinical Nurse Manager

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Clinical Nurse Manager is a key leader in coordinating clinical services for transplant patients. This role ensures seamless patient care, regulatory compliance and continuous quality improvement while collaborating with multi-disciplinary teams to optimize outcomes. The position partners with the Transplant Program Medical and Surgical Director to develop strategies that enhance patient results and improve overall program efficiency.

Responsibilities :

Program Coordination & Patient Management

• Oversee the evaluation process for potential transplant candidates, ensuring all assessments comply with regulatory requirements.
• Manage patient pathways from pre-transplant evaluation through post-transplant follow-up, ensuring effective communication among providers, patients, and families.
• Serve as a liaison between patients and healthcare teams, providing guidance and education throughout the transplant process.
• Coordinate and participate in interdisciplinary selection meetings and case reviews.

Regulatory & Compliance Oversight

• Collaborate with the Quality Assurance Team to ensure adherence to transplant-related regulations, including those set by UNOS (United Network for Organ Sharing) and CMS (Centers for Medicare & Medicaid Services).
• Assist in preparing for regulatory surveys, audits, and accreditation processes.
• Contribute to the development and implementation of protocols, policies, and best practices for transplant patient management.

Quality & Performance Improvement

• Track and analyze Key Performance Indicators (KPIs) related to transplant outcomes, patient safety, and program efficiency.
• Support quality assurance initiatives, including process improvement projects and root cause analyses.
• Collaborate with internal stakeholders to synthesize clinical and operational data, identifying trends and opportunities for enhanced care delivery.

Operational & Administrative Leadership

• Work closely with the Program Director to establish short- and long-term goals for the transplant program.
• Ensure appropriate documentation, reporting, and regulatory data submission.
• Support clinical research initiatives by coordinating patient participation and compliance with research protocols.
• Contribute to budget planning, resource allocation, and strategic program growth efforts.

Patient Care / Clinical Responsibilities

• Complete and document laboratory and radiology testing and patient follow-up; assisting in managing immunosuppression under the supervision of senior NP and Hepatologist.
• Coordinate patient consults and transplant evaluation process for transplant candidates with the multidisciplinary team.
• List and maintain patients on liver / intestinal transplant waitlist.
• Review diagnostic testing, lab reports, and provide direct patient care under supervision.
• Collaborate with the multidisciplinary team members to determine and achieve specific health outcomes.
• Assess patient conditions, identify nursing needs and facilitate office care and record-keeping.
• Participate in interdisciplinary rounds or conferences.
• Facilitate patient education and support groups under supervision.
• Ensure clinical standards for documentation and patient / family education are met.
• Maintain continuity of care across disciplines and address patient / family satisfaction.
• Serve as liaison between patients, physicians, clinical and research teams.
• Monitor patient progress, coordinate ancillary testing, and avoid duplication of services.
• Communicate with related services regarding patient needs and pursue opportunities for care improvement.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Nursing, Healthcare Administration or a related field or equivalent in education and experience.
• 4 years of related experience.
• NYS RN License.
• Basic Life Support (BLS).
• Advance Cardiac Life Support (ACLS).

Other Requirements

• Intermediate to advanced level MS Office skills and healthcare data management systems.
• Strong leadership, problem-solving, and decision-making abilities.
• Excellent communication and team collaboration skills.
• Proficiency in Microsoft Office and healthcare data management systems.
• Ability to analyze clinical and operational data for performance improvement.
• 2 years of transplant coordination, clinical program management or a related healthcare setting.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.