Epic Clinical Documentation Application Support Analyst

This is a remote position.

Job Title : Epic Inpatient Clinical Documentation Application Analyst Go-Live Support (Remote 3-Month Contract)

Start Date : ASAP

Location : Remote (U.S.-based preferred)

Engagement Type : 3-Month Contract Full-Time Hours

Schedule : Core business hours Go-Live On-Call Rotation

Position Overview

We are seeking an experienced Epic Inpatient Clinical Documentation (Clin Doc) Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused heavily on break / fix ticket support stabilization of inpatient documentation workflows and ensuring clinicians can document safely and efficiently from day one.

The consultant will work in a fast-paced high-volume ticketing environment and must be comfortable participating in an on-call rotation during the go-live window to support 24 / 7 inpatient operations.

Key Responsibilities

• Provide day-to-day break / fix application support for Epic Inpatient Clinical Documentation during and after go-live.
• Triage analyze and resolve incidents and service requests related to :

Provider and nursing documentation

Flowsheet templates and profiles

Contract Details

Requirements

Required Qualifications

Epic Clin Doc (Inpatient Clinical Documentation) certification / accreditation or demonstrable equivalent experience with recent hands-on support.

2 years of experience as an Epic Inpatient Application Analyst with a strong focus on clinical documentation.

At least one recent Epic go-live or major upgrade supporting inpatient documentation workflows.

Strong understanding of inpatient clinical workflows including :

Admission rounding and discharge documentation

Nursing flowsheets and provider notes

Interdisciplinary documentation and communication

Proven experience delivering break / fix support in a hospital or large health system setting.

Experience working with ticketing / ITSM tools (e.g. ServiceNow Remedy Cherwell).

Excellent analytical and problem-solving skills with attention to detail and patient-safety impact.

Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams / Zoom / Chat).

Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.

Preferred Qualifications

Experience supporting large multi-hospital health systems on Epic Inpatient.

Familiarity with integrated documentation workflows including HIM / coding quality measures regulatory documentation and nursing-sensitive indicators.

Experience participating in testing cycles (unit integrated user acceptance and regression testing) for clinical documentation changes.

Prior work creating training materials tip sheets and quick reference guides for clinical staff.

Required Skills :

Epic Clin Doc (Inpatient Clinical Documentation) certification / accreditation or demonstrable equivalent experience with recent hands-on support. 2 years of experience as an Epic Inpatient Application Analyst with a strong focus on clinical documentation. At least one recent Epic go-live or major upgrade supporting inpatient documentation workflows. Strong understanding of inpatient clinical workflows including : Admission rounding and discharge documentation Nursing flowsheets and provider notes Interdisciplinary documentation and communication Proven experience delivering break / fix support in a hospital or large health system setting. Experience working with ticketing / ITSM tools (e.g. ServiceNow Remedy Cherwell). Excellent analytical and problem-solving skills with attention to detail and patient-safety impact. Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams / Zoom / Chat). Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.

Required Education : High School Diploma

Key Skills

Administration And Accounting,Hardware & Networking,Assessment,Cost Estimation,ABAP,Loans

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 2 - 80