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Bilingual Customer Support Specialists - Call Center Exp. Required
Bilingual Customer Support Specialists - Call Center Exp. RequiredDisability Services of the Southwest/Lifespan Home health • San Antonio, TX, US
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Bilingual Customer Support Specialists - Call Center Exp. Required

Bilingual Customer Support Specialists - Call Center Exp. Required

Disability Services of the Southwest / Lifespan Home health • San Antonio, TX, US
14 hours ago
Job type
  • Full-time
Job description

Bilingual Customer Support Specialists - Call Center Exp. Required

Join Our Mission-Driven Team as a Customer Support Specialist!

Location : Texas (CDS in Texas)

Position : Customer Support Specialist

Salary Range : $33,280 – $37,440 annually

Company : Consumer Directed Services in Texas (CDS)

About Us : CDS in Texas empowers individuals with disabilities to self-direct their care and live more independently.

What You'll Do :

  • Answer and triage inbound calls and emails with professionalism and empathy.
  • Provide in-person support to members visiting the office.
  • Assist with employment verifications and general inquiries.
  • Maintain accurate member data and update demographics.
  • Disburse documents to appropriate departments.
  • Support multiple departments with a variety of administrative tasks.

What You Bring :

  • High school diploma or GED.
  • 1+ year of call center experience (required).
  • 1–2 years of experience in a healthcare setting (preferred).
  • Bilingual in Spanish (highly preferred).
  • Strong interpersonal, problem-solving, and multitasking skills.
  • Ability to type 35 WPM with 80% accuracy.
  • A positive, team-oriented attitude and a commitment to confidentiality.
  • Why Join CDS in Texas?

  • Be part of a mission-driven organization that truly changes lives.
  • Work with a supportive and compassionate team.
  • Enjoy a dynamic and engaging work environment.
  • Make a difference in the lives of individuals and families across Texas.
  • Ready to Apply? Take the next step in your career and join a team that's making a real impact.

    Apply online at : www.dsswtx.org

    Or submit your resume directly : https : / / dsswtx.jotform.com / 220836269749065

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    Bilingual Customer Support Specialist • San Antonio, TX, US

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