Bilingual Customer Support Specialists - Call Center Exp. Required
Join Our Mission-Driven Team as a Customer Support Specialist!
Location : Texas (CDS in Texas)
Position : Customer Support Specialist
Salary Range : $33,280 – $37,440 annually
Company : Consumer Directed Services in Texas (CDS)
About Us : CDS in Texas empowers individuals with disabilities to self-direct their care and live more independently.
What You'll Do :
- Answer and triage inbound calls and emails with professionalism and empathy.
- Provide in-person support to members visiting the office.
- Assist with employment verifications and general inquiries.
- Maintain accurate member data and update demographics.
- Disburse documents to appropriate departments.
- Support multiple departments with a variety of administrative tasks.
What You Bring :
High school diploma or GED.1+ year of call center experience (required).1–2 years of experience in a healthcare setting (preferred).Bilingual in Spanish (highly preferred).Strong interpersonal, problem-solving, and multitasking skills.Ability to type 35 WPM with 80% accuracy.A positive, team-oriented attitude and a commitment to confidentiality.Why Join CDS in Texas?
Be part of a mission-driven organization that truly changes lives.Work with a supportive and compassionate team.Enjoy a dynamic and engaging work environment.Make a difference in the lives of individuals and families across Texas.Ready to Apply? Take the next step in your career and join a team that's making a real impact.
Apply online at : www.dsswtx.org
Or submit your resume directly : https : / / dsswtx.jotform.com / 220836269749065
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