Call Center Agent

Company Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Introduction:
Join a results-driven team focused on quality interactions. As a Call Center Agent, you’ll support customers through professional and confident conversations.

Responsibilities:

• Handle customer interactions with clarity and professionalism.

• Provide helpful and accurate information.

• Maintain consistency and quality in every interaction.

• Support team performance goals.

• Uphold service standards and positive brand representation.

What We Offer:

• Structured training and coaching.

• Growth opportunities within the company.

• Incentives and performance recognition.

• A supportive, team-focused environment.

Start building valuable experience—apply today!

Qualifications

• Clear and confident communicator.

• Patient and solution-oriented.

• Reliable and motivated.

• Comfortable in fast-paced environments.

Additional Information

• Competitive salary ($50,000 – $54,000 annually)

• Growth and advancement opportunities

• Supportive and professional work environment

• Ongoing training and skill development

• Stable full-time position