Social Media Specialist

Company Description

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Job Description

Your Impact and Responsibilities:

• Manage daily posting and channel upkeep across brand social platforms, including Facebook, Instagram, TikTok, Threads, X, and YouTube
• Support planning and updates for the @raisingcanes and @toddgraves content calendars
• Assist with copywriting and content creation, including photoshoots and collaborations with agency partners
• Partner with the Creative Team to ideate and capture trend-based, food-focused, and social-first content
• Support social reporting, including performance analytics, insights, and sentiment monitoring
• Handle channel maintenance tasks such as profile updates, bio links, and information page housekeeping
• Manage social requests from local teams, including publishing, boosting, and coordinating agency needs
• Support community management by engaging with customers, monitoring sentiment, and escalating issues when appropriate
• Identify user-generated content for brand use and secure necessary permissions
• Execute surprise-and-delight initiatives and coordinate communication with giveaway recipients

Travel Requirements:

• Up to 25%

Qualifications

Required Qualifications:

• 2-3 yeas of agency or client-side social media management experience
• Bachelor's degree in marketing, advertising, or related field
• Proven experience managing major social platforms (Facebook, Instagram, TikTok, X, YouTube) and familiarity with scheduling and reporting tools like Sprinklr
• Strong writing, communication, and collaboration skills, with the ability to work quickly under time constraints
• Detail-oriented, strong organization skills, and flexibility to work weekends, holiday, early mornings, and evening
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and Word

Preferred Qualifications

• Interest in popular culture, including sports, music, and entertainment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Terms of Use

Privacy Policy

Candidate Privacy Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.