Office & Soft Services - Receptionist

Summary

:
As a *** Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

Overview: Working with the team

Resource's typical working day:
Front Desk Operations
- Serve as the first point of contact for anyone entering the building.
- Maintain a professional and welcoming presence at the reception area.
- Handle incoming calls and direct them appropriately.

Guest & Visitor Management
- Greet and assist guests, clients, and visitors upon arrival.
- Provide directions or escort them to their meeting locations.
- Ensure all visitors are properly signed in and accounted for.

Customer Service & Support
- Respond to inquiries with a helpful and courteous attitude.
- Maintain a high level of service to reflect the company's standards.

Badge & Access Assistance
- Help visitors and temporary staff with badge creation and access setup.
- Ensure security protocols are followed during check-in and check-out.

Meeting Room Coordination
- Manage bookings for conference and meeting rooms.
- Ensure rooms are prepared and equipped for scheduled meetings.

Must Have Skills:
- Customer Service
- Punctuality
- Team Player
- Good Communication Skills
- Professional Appearance / Attire

Years of Experience: 1-2 years of experience and/or related field

Education : At least GED/HS diploma

Software skills:
- Microsoft 365 (Word, Excel, PowerPoint, etc.)
- Outlook (Email management, calendar scheduling)
- Microsoft Teams (Chat, meetings, collaboration)
- Basic Computer Functions (File management, printing, internet browsing)

Interview Process: 1 phone screening and/or virtual