People Business Partner

People Business Partner

The People Business Partner (PBP) serves as a trusted advisor to leaders and team members at our Portillo's Food Service (PFS) manufacturing plants and identified business units at the Restaurant Support Center (RSC) to bring Portillo's purpose to life : creating lifelong memories by igniting the senses with unrivaled food and experiences. This role plays a key part in aligning people strategies with business goals while fostering a culture rooted in our Values of Family, Greatness, Energy, and Fun.

The PBP provides thought partnership, data-driven insights, and hands-on support across all aspects of the team member lifecycle, including attracting and developing talent, driving engagement, supporting performance, and strengthening organizational effectiveness. By anticipating needs, solving challenges, and modeling our Values, the PBP ensures leaders are equipped to build strong teams, deliver best-in-class results, and create an environment where every team member can thrive.

Core Responsibilities :

Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences :

Family : Work together to make everyone feel at home, and we step up when someone needs help

• Build strong, trusted relationships with PFS and RSC leadership
• Partner with cross-functional teams to deliver a best-in-class Team Member and candidate experience that reflects our Purpose and Values
• Support PFS and identified business units at the RSC with staffing, scheduling, onboarding, training, performance, engagement, career development, and compliance
• Collaborate with People (HR) team leadership, Plant Management, and RSC leaders to address short- and long-term talent needs
• Respond to team member and manager requests for assistance on policy interpretation, conflict resolution, employment law, benefit, and other People (HR) matters

Greatness : We're obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness

Energy : We move with urgency and passion, while maintaining attention to detail

Fun : We entertain our guests, we connect authentically, and we make each other smile

Organization Relationships

This position reports to the Director, People Business Partner and advises Plant Managers and business unit leaders at the RSC as their direct business partner.

Qualifications

Educational Level / Certifications

Work Experience, Qualifications, Knowledge, Skills, Abilities

Travel Requirement

This position is based at the RSC in Oakbrook, IL with frequent visits to the manufacturing plants in Addison, IL and Aurora, IL required

Pay Range will be $85,000 to $105,000

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.