Talent.com
Retail Customer Service Representative
Retail Customer Service RepresentativePostNet • Richmond, TX, United States
Retail Customer Service Representative

Retail Customer Service Representative

PostNet • Richmond, TX, United States
3 hours ago
Job type
  • Full-time
Job description
Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development
A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.

The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner


Company Overview

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.

PostNet has nearly 700 locations across North America, Central America, South America, and Africa.

At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.

Apply today!

Compensation: $11.00 per hour

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Create a job alert for this search

Retail Customer Service Representative • Richmond, TX, United States

Similar jobs

Customer Service Rep

TradeJobsWorkforce77215 Houston, TX, US
Full-time

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses ex...Show more

 • Promoted

British Airways Customer Service Representative (Remote)

TradeJobsWorkforce77099 Houston, TX, US
Remote
Full-time

Now hiring an experienced British Airways Customer Service Representative (Remote) to respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members...Show more

 • Promoted

Aldi Customer Service Representative

TradeJobsWorkforce77042 Houston, TX, US
Full-time

Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and...Show more

 • Promoted

PT Automotive Customer Service Advisor

Jiffy LubeStafford, TX, United States
Full-time

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA),.Transfer your customer service skills and retail sales knowledge to an industry that will really get you movi...Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Remote Work From Home

ApexFocusGroupAlief, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted • New!

Costco Customer Service Representative - Starting at $22/hr

TradeJobsWorkforce77082 Houston, TX, US
Full-time

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom...Show more

 • Promoted

Customer Service - Earn Up to $37/hr

TradeJobsWorkforce77277 Houston, TX, US
Full-time

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses ex...Show more

 • Promoted

FedEx - Retail Customer Service Associate $16-$22/hr

FedexKaty, TX, United States
Full-time

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions.Retail Customer As...Show more

 • Promoted

Remote Customer Service Rep

TradeJobsWorkforce77043 Houston, TX, US
Remote
Full-time

We’re looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offeri...Show more

 • Promoted

Aldi Customer Service Representative (Remote)

TradeJobsWorkforce77094 Houston, TX, US
Remote
Full-time

Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coo...Show more

 • Promoted

Customer Service Representative

U-HaulKaty, TX, United States
Full-time

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show more

 • Promoted

Customer Service

TradeJobsWorkforce77043 Houston, TX, US
Full-time

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses ex...Show more

 • Promoted

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCStafford, Texas, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Remote

ApexFocusGroupMissouri City, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted • New!

Customer Service Representative

TradeJobsWorkforce77263 Houston, TX, US
Full-time

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p...Show more

 • Promoted

Retail Customer Service Representative

PostNetRichmond, TX, United States
Full-time

Retail Customer Service Representative - Benefit and Perks.Hard work, collaboration, humanity, fun, and laughter.A PostNet Retail Customer Service Representative is responsible for assisting custom...Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupMission Bend, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted • New!

Alterations Customer Service Representative

David's Bridal, LLC.Sugar Land, TX, United States
Part-time

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...Show more