Help Desk Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title : Help Desk Analyst

Location : Washington, DC

Description :

• The candidate should demonstrate strong technical knowledge and experience with M365 applications, Active Directory, Microsoft Teams, Client Desktops / Laptops / Tablets, and Microsoft Windows 10 / 11.
• The successful candidate will be expected to interface with internal customers and various technical support teams.
• The demonstrated ability to follow standard operating procedures and processes is essential.
• The contractor may be tasked to perform Supervisory or Lead Analyst roles as delegated by the Help Desk Manager or Supervisor.

Requirements :

Education :

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.