AAIII Code Enforcement - Limited Term

Administrative Associate II / III

The City of Palo Alto is seeking a limited-term full-time Administrative Associate II / III. The position is a temporary one, not expected to exceed two years. The position will be filled at the Administrative Associate II or Administrative Associate III level, depending upon qualifications.

This position is within the Planning and Development Services Department and will provide primary administrative support for the department's Code Enforcement team, supporting managers and staff. Tasks include record keeping, creation of flyers and correspondence, tracking progress and due dates, ordering supplies, and paying invoices. The position will also extract and filter information from the Accela permitting system, providing information to staff in the field as needed. The Administrative Associate II / III makes reservations and arrangements for staff trainings or other meetings, creates case files, writes issue letters, and uploads letters.

This is a fast-paced, dynamic, and innovative work environment, focused on exceptional customer service. The successful candidate will demonstrate a strong work ethic, a desire to learn, and strong interpersonal and communication skills. The candidate will need to foster effective, cooperative working relationships.

About the Department : The Planning and Development Services (PDS) Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, transportation, housing, and environmental policies, plans and programs in order to maintain and enhance the City's safety, vitality, and attractiveness.

Ideal Candidate : The ideal candidate will be a highly ethical professional with exceptional organizational and interpersonal skills who is comfortable with technology and able to perform a variety of administrative tasks and activities. This includes, but is not limited to :

• Producing high quality documents,
• Administratively supporting creation of code enforcement related notices,
• Taking calls and interacting with the public,
• Using a credit card for purchasing, and processing reimbursements,
• Juggling priorities based on organizational needs
• Ability to communicate effectively with customers at the front desk, in the field, and on the telephone, to educate and convey information about municipal codes and other requirements.
• Utilizing the Accela permitting system. Familiarity with Accela permitting system highly desirable.

Essential Duties : Essential and other important responsibilities and duties, depending upon assignment, may include, but are not limited to, the following :

Knowledge, Skills, and Abilities :

For full Administrative Associate III job description, please click HERE .

For full Administrative Associate II job description, please click HERE

Minimum Qualifications :

For AAIII : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is :

For AAII : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is :

Special Requirements for both AAII and AAIII :

Supplemental Information :

To view the fantastic benefits package, click HERE .

Working Conditions / Physical Requirements : Work in an office environment; sustained posture in a seated position for prolonged periods of time.

The Selection Process :

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.