Marketo Implementation Specialist (New York)

Marketo Implementation Specialist

Nomad HQ, New York City

Marketing Operations Implementation Services

Remote

Nomad is a tight-knit group of marketing operations experts who geek out on helping B2B businesses transform the way they engage and position themselves within their market. We have 80+ years of combined industry experience and have dedicated our careers to creating smart and salient solutions for our clients. We're currently in a period of hyper-growth on all fronts : our team, clients, platforms we support, revenue. This is an exciting and dynamic time to join Nomad - join us as we continue to exponentially grow our business together!

The Implementation Specialist reports to Nomad's Head of Technical Solutions. You will be part of a team that is responsible for the architecture and timely completion of all implementation projects at Nomad. As an Implementation Specialist, you will be responsible for the successful implementation, configuration, and optimization of marketing operations platforms for our clients. You will collaborate closely with internal teams, clients, and third-party vendors to ensure seamless integration and functionality of these platforms. The ideal candidate will possess exceptional organizational skills to ensure timely completion of all assigned tasks, and maintain clear and open communication channels to address challenges or issues.

As a Marketo Implementation Specialist, you'll be responsible for

• Managing and meeting project deadlines through task and timeline management and proactively communicating any blockers or dependencies
• Leading the implementation process of marketing operations platforms, including but not limited to marketing automation systems, CRM systems, analytics tools, and other related platforms
• Working closely with clients to understand their specific requirements, objectives, and challenges, and translate them into effective platform configurations
• Collaborating with internal stakeholders, such as account leads and other team members to ensure alignment and successful execution of implementation projects
• Conducting thorough platform configurations, customization, and integrations to meet clients' unique needs and maximize platform capabilities
• Providing training and support to clients on how to effectively use and manage marketing operations platforms, including best practices for campaign setup, data management, reporting, and optimization
• Troubleshooting technical issues, identifying root causes, and implementing timely solutions to ensure platform stability and performance
• Staying updated on the latest trends, technologies, and best practices in marketing operations and platform implementation to continuously enhance service offerings and deliver value to clients
• Collaborating with vendors and third-party partners to stay informed about platform updates, new features, and enhancements, and assess their relevance and applicability to clients' needs
• Documenting processes, configurations, and customizations to maintain a comprehensive knowledge base and facilitate efficient knowledge transfer within the team
• Participating in post-implementation retros to evaluate project success, identify areas for improvement, and implement corrective actions as needed
• Performing other duties as assigned

As a Marketo Implementation Specialist, we require you to have

$70,000 - $90,000 a year

Our Total Rewards Package Includes