Security Officer - Patrol Supervisor
Signal of Washington D.C.Hyattsville, MD, US26 days ago
Job type
- Full-time
- Quick Apply
Job descriptionCoach, mentor, and hold the Advanced and Dedicated Officers accountable to ensure they meet company standards. Lead the Branch Manager Daily Scrum, keeping the team informed of any service, property, or post order changes. Schedule and conduct ride-alongs with officers to provide real-time feedback, accountability, and recognition. Report any client-specific information or concerns to your coordinator and work to resolve issues promptly. Participate in the hiring process, from interviewing candidates to organizing orientation. Oversee the inventory and maintenance of equipment, including uniforms, vehicles, and devices, and report any issues or needs to the coordinator. Participate in performance reviews to enhance the Officer Brand Experience. Ensure schedules align with contracted services and fill shifts as needed while minimizing overtime. Recommend and issue disciplinary action when needed for violations of Signal’s Standard Operating Procedures, and offer positive recognition for outstanding performance. Regularly communicate with the Coordinator during Weekly Meetings to review performance, client issues, and operational priorities. Visioning : Understanding the bigger picture, and the ability to align security services with company values, goals, and the needs of the client. Effectively communicate, plan, and execute daily responsibilities while staying on top of changes in regulations and company policies. Help drive performance by identifying hiring needs and participating in the interview and onboarding process. Build a culture of trust, openness, and respect while mentoring the officers on performance and professional development. Ensure all daily tasks are completed efficiently, and review reports to ensure consistency with company standards. 18 years of age or older High school diploma or GED Pass background check and drug test Reliable transportation Ability to work flexible hours, including nights, weekends, and holidays Complete training modules within the first month Excellent organizational, verbal, and written communication skills Commitment to service excellence and professionalism at all times Ability to move equipment weighing up to 20 pounds Why Join Us? Signal is dedicated to fostering a supportive and rewarding work environment, offering both professional development and career growth. As a Branch Manager, you'll be instrumental in shaping the success of our security operations and ensuring that we deliver the highest level of service to our clients. If you are a motivated leader ready to take on a dynamic role, we’d love to have you join our team! Powered by JazzHR
Job Title :
- Branch Manager (Patrol) Reports To : Senior Branch Manager Location : Greenbelt, Maryland & Surrounding Areas Compensation : $21.00 - $23.50 per hour (Hourly) Supervises : Patrol and Dedicated Officers Schedule : Evening & Overnight Shifts Requirements : Maryland Guard Card or DC Security Officer License Valid Driver's License Minimum 3 years of security experience Benefits : Annual Tuition Assistance 401K Retirement Plan Uniforms Provided Next Day Pay (Optional) Supplemental Insurance Paid Training Paid Time Off (Full-Time Employees) Career Advancement Opportunities Position Overview : As a Branch Manager (Patrol), you will provide strong leadership and operational oversight to Signal's Community-Based Security Officers.
- This includes implementing policies and practices for effective day-to-day management, overseeing site security, and managing reporting officers.
- Your role will focus on coaching, mentoring, and ensuring that all operational procedures are followed to provide a safe and secure environment for our clients.
Key Responsibilities :
Soft Skills & Qualifications :
Strategic Planning :
Financial Acumen :
Team Development :
Project Management :
Minimum Requirements :
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Security Supervisor • Hyattsville, MD, US
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