Billing Specialist

Billing Specialist

We are seeking a high-performing Billing Specialist with a strong foundation in accounting and a passion for solving problems. This role is ideal for someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and possesses advanced analytical thinking. You will be responsible for managing complex billing operations for service calls, installations, maintenance agreements, and parts. This includes overseeing billing workflows, resolving discrepancies, and driving process improvements. Candidates must have an Associate's degree in Accounting (or related) and at least 2 years of billing or accounts receivable experience.

Primary Duties and Responsibilities :

• Operate with a high level of customer service
• Generate and issue accurate invoices for HVAC services, installations, maintenance contracts, and parts
• Audit work orders, job costing, and technician notes to ensure billing integrity and compliance
• Validate service ticket completion and job closure documentation prior to invoicing
• Monitor and follow up on outstanding receivables; initiate customer outreach for payment resolution
• Collaborate with technicians, project managers, and dispatch personnel to resolve billing discrepancies
• Maintain comprehensive billing records and customer account files in accordance with audit and regulatory standards
• Support monthly statement preparation, collections efforts, and payment application processes
• Reconcile customer accounts and resolve payment discrepancies
• Contribute to month-end revenue reporting and financial tracking
• Ensure compliance with internal controls and external regulations (e.g., lien waivers, sales tax, contract terms)

Advanced Billing :

Leadership & Growth Expectations :

Required Qualifications :

Preferred Qualifications :

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer / Veterans / Disabled

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.