Lock Desk - Disclosure Desk Analyst - Available January 2026

Job Description

Job Description

CLASSIFICATION : Non-exempt

REPORTS TO : Manager of Mortgage Loan Operations

DATE : October 9, 2025

JOB DESCRIPTION

Summary / Objective

Provides rate lock support to mortgage loan origination staff and loan processors. Ensures any rate lock request is executed in a timely and efficient manner and continuously updates staff regarding rate locks on specific loan packages.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain all lock request changes, reconciliations and extension requests.
• Communicate with the Loan Officers to accurately prepare disclosures.
• Monitor loans for potential TRID compliance violations.
• Manage lock desk email queue.
• Provide customer support to Loan Officers on their lock / extension requests.
• Complete file review on each loan and issue disclosures for initial loan applications, Change in Circumstances, and initial closing disclosures.
• Ensure all eligible fees are collected from customers.
• Reconcile GLs for fees charged to customers.

Other Duties

Skills / Abilities

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.

Travel

Limited local travel may be required for this position.

Education and Experience

Equal Employment Opportunity / M / F / disability / protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.