Job Description
Job Description
Job Description :
The Project Manager acts as a single point of contact, with integrative responsibility for all aspects of assigned contract furniture projects, from the inception of the project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third-party interface, and relations, performance quality, and customer satisfaction, budget, and project administration for each assigned project. Is responsible for the entire business transaction for each project.
Specific Responsibilities and Duties :
Customer / Account Servicing
- Single point of contact for the customer for all project communications
- Professional customer interface and client relations throughout the project
- Customer sign-offs, approvals, and formal paperwork
Project Planning, Coordination, and Management
Establishes overall project scope and manages dealer / manufacturer team to ensure a coordinated effortDirects, coordinates, and manages task assignments and completion for the entire dealer teamDevelops work plan, schedule, and logistics based on overall project parameters, project schedule and scope, and customer’s goalsReviews project site, plans, and product specificationsAssists in establishing fees, developing quote / presentation and making the presentation to customerTechnical consultation to customer and customer’s teamSingle point of contact for, and coordinates with, client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician, and other trades, client’s facility and IT groups, movers, etc.)Project Administration
Maintains detailed project documentation, including documentation of key project decisions and customer / project requests / revisionsTimely, formal written communications throughout the project to the client, dealer, and project teamManages accurate and detailed record-keeping, including receiving documentation, timesheets and contract adherence, sign-offs and approvals, key decision records, etc.Project Implementation
Assists in the preparation of the quote, the development of the proposal, and the presentation to the clientReviews technical services’ plans and specifications for accuracy, completeness, and correct product applicationCoordinates with customer service for order entry notes and product delivery schedulesOrder Management
Reviews ship dates for adherence to original requirementsInterfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing / shippingInstallation / Implementation
Supervises site installation, including the performance of work, installation administration, and timeliness of task completionEnsures field paperwork is complete and delivered in a timely mannerPunch, Invoicing & Project Close-Out
Walks project; responsible for punch list resolutionConfirms project completion and ensures all invoicing is timely and accurateManages all final project close-out requirements, including lien releases, contract requirements, client sign-offs, etc.Contract Furniture / Technical Skills
A strong product and technical knowledge, including applicable building codes, correct product application, custom applications, and pricing, price estimating and solicitation, electricity, and cabling, etc.Ability to produce takeoffs, specifications, and order ready documentation if requiredAbility to analyze, plan, schedule, and implement project installationStrong knowledge of all aspects of contract furniture management, including account management, project management, order preparation, order management, installation, relocation, and contract furniture administrationWorking knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing, and shipping, building management, and current workplace issuesCompensation and Benefits
Salary, plus team performance-based bonusCompetitive benefits package, including health, dental, life insurance, paid vacation, and 401k with matchingOpportunity for professional development and career advancementPeopleSpace is a market leader, providing workspace strategy, contract office furniture, custom solutions, and architectural wall products. We have over 25 years of success in creating environments to improve the well-being, culture, engagement, and retention of both our client’s employees and our team members. As one of Haworth’s top global dealerships, we boast the largest dealership footprint on the West Coast with five Customer Experience Centers. PeopleSpace is a dynamic and rising organization that provides great upward mobility for individuals who are looking to learn, grow and find a long-term home. We offer great benefits and foster an inspired company culture based on our core values.
PeopleSpace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Should you need assistance filling out an application or applying for a position at PeopleSpace, please contact our HR department at PeopleSpace.
