Senior Lead Architect - Public Sector

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lifecycle Architect plays a pivotal role in bridging technical strategy with customer-centric delivery. The Lifecycle Architect maintains deep engagement with customer network topologies and proactively recommends enhancements aligned with evolving business needs. This role supports the Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle,

This role bridges technical strategy with customer-centric delivery, configuration level design, integration with existing architecture, and overseeing end-to-end solutions in a fully managed operations environments.

The Main Responsibilities

Customer Engagement & Architecture Strategy

• Maintain mastery of customer network environments and an active understanding of business objectives.
• Conduct strategic discovery sessions and technical assessments to identify opportunities for architectural improvements and risk mitigation.

Documentation & Lifecycle Oversight

What We Look For in a Candidate

Responsible for identifying and actioning proactive architecture improvements based on operational insights. Apply analytical skills to identify commonalities, patterns or areas of improvement not captured in discrete incidents with the objective to meet or exceed KPIs and SLAs

Oversee real-time monitoring of SD-WAN fabric, transport links, and edge devices using tools like Cisco vManage, FortiManager, SolarWinds, ITSM, and NetFlow.

Cross-Team Collaboration & Engineering Alignment

Collaborate with Sales to identify potential architecture changes that could lead to new sales opportunities. Upon discovery of such opportunities, clearly communicate customer requirements to the Sales team for further opportunity development. Provide ongoing support and cooperation as required

Partner with PMO, Managed Network Services (MNS), Advanced Engineering Services (AES), Operations, and Security teams to ensure unified delivery and operations of solutions.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states : CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits

Bonus Structure

#LI FP1

What to Expect Next

Requisition # : 340575

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12 / 01 / 2025