Service BDC Associate

Dick Huvaere's Richmond Chrysler Dodge Jeep RAM is always looking for bright, energetic individuals with a drive and passion for customer service.

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Service BDC Associate Duties Include :

• Answering incoming service calls and addressing service customers' questions professionally and courteously Make daily follow up calls to customers to ensure customer satisfaction, verify customer email address and receipt of customer surveys Scheduling appointments Daily cashiering and miscellaneous administrative duties as required Requirements : Excellent communication, computer and phone skills Must be able to work closing hours and Saturday when needed Proficient in Microsoft Word and Excel Ability to work well with others in a team environment and ability to multi-task in a fast paced work environment One to two years of customer service experience, dealership experience preferred.

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